User Guide for the SoundPoint IP 32x/33x Desktop Phone

System Customizations

The following section details customizations of your SoundPoint IP 32x/33x phone that are performed by your system administrator.

Supporting Multiple Lines

Your SoundPoint IP 32x/33x phone can support up to 2 lines.

Typically, the top-most Line Key is reserved for the principal directory number (DN) of the phone.

Depending on how your phone is configured, the display could resemble one of the following figures:

Supporting Multiple Line Keys Per Line

Each line on the phone can be configured to have more than one Line Key associated with it. This enhances call visualization and simplifies call handling. If this is the case, the display could resemble the following figure:

Incoming calls to this line will be distributed evenly among the available Line Keys. Similarly, outgoing calls will be distributed.

The SoundPoint IP 32x/33x combines the call appearances for multiple line keys into a single call list.

The line key that a call belongs to is indicated by the reverse colored icon.

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PYLE Audio SIP 3.2.1 manual System Customizations, Supporting Multiple Lines, Supporting Multiple Line Keys Per Line