
User Guide for the SoundPoint IP 32x/33x Desktop Phone
To answer a call using the headset:  | 
  | |
¾ Press  | to answer the call through an optionally connected headset.  | |
If Headset Memory Mode is activated, press  | or the Answer  | |
soft key.  | 
  | 
  | 
Answering When in Another Call  | 
  | |
You are busy on an active call and a second incoming call arrives on the same  | ||
phone number.  | 
  | 
  | 
• If your phone is configured for a single Line Key per line:  | 
  | |
— The second call may cause a call waiting tone to be played and you see  | ||
the second call appearance. The call waiting prompt identifying the  | ||
incoming caller appears for 10 seconds only. You can ignore, answer,  | ||
or reject the call. (The Reject soft key on private lines only.)  | ||
— After this point the active call is in focus and the user must scroll to the  | ||
incoming call appearance to Answer  | 
  | |
• If your phone is configured for multiple Line Keys per line:  | ||
— The second call will cause a call waiting tone to be played, the second  | ||
Line Key indicator to fast flash green, and an incoming call icon  | ||
appears. The call waiting prompt identifying the incoming caller  | ||
appears for 10 seconds only. You can ignore, answer, or reject the call.  | ||
(The Reject soft key on private lines only.)  | 
  | |
• If your phone is configured for shared lines:  | 
  | |
— The second call will cause a call waiting tone to be played, the second  | ||
Line Key indicator to fast flash green, and an incoming call icon  | ||
appears on the second Line Key. The call waiting prompt identifying  | ||
the incoming caller appears for 10 seconds only.  | 
  | |
Note  | Pressing the Ignore soft key will stop the ringing for that call.  | ||
  | 
  | 
  | |
  | To answer an incoming call on a line configured for a single Line Key:  | ||
Note  | 
  | 
  | |
Use this procedure after the call prompt disappears. The call waiting prompt  | |||
  | interrupts the active call for 10 seconds, where the incoming call can be  | ||
  | immediately dealt with.  | ||
  | 
  | 
  | 
  | 
  | 1. Press | 
  | to place the original call on hold. | 
  | 
  | ||
  | 
  | ||
3 - 6