Problem | Suggestion | |
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The handset stops working or works | Move the handset closer to the base. | |
poorly during a call. |
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Lift the base’s antenna to a vertical position. | ||
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| Be sure the battery pack is charged. (If the battery power is too | |
| low, it does not have enough power to light the display.) | |
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| If the base loses power while the handset is away, the security | |
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| base, then place the handset back on the base. The CHARGE/ | |
| IN USE indicator lights, indicating that the code is set again. | |
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| Check the charging contacts on the handset and base. If they | |
| are dirty, clean them with a pencil eraser. | |
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You have an incoming call, but do not | Let the phone ring twice before you answer so the system has | |
receive any Caller ID information. | time to record the Caller ID information. | |
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| Check that the system is correctly and securely connected. | |
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| Check with your phone company to verify that your Caller ID | |
| service is active. | |
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The system does not answer calls. | Make sure the system is turned on. | |
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| Make sure the AC adapter is properly connected. | |
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| Check all phone line connections. | |
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The system does not record the | Rec Time (recording time) is set to ANN (announce only). Set | |
callerss messages | it to 1 or 4. | |
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| Delete messages if memory id full. | |
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Low Battery flashes every few | Be sure the battery pack is correctly connected. | |
seconds |
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Return the handset to the base to recharge battery pack. | ||
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If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot find the problem, take your phone to your local RadioShack store for assistance.
Troubleshooting | 25 |
