ˆTroubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions might help.
Problem | Suggestion | |
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Low volume or unusual sounds. | Someone has picked up another phone on the same line. | |
| Hang up the other phone. | |
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Severe noise interference. | Press CH to change the channel. | |
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| Keep the handset away from computers, remote control toys, | |
| wireless microphones, alarm systems, intercoms, room | |
| monitors, fluorescent lights, and electrical appliances. | |
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| Move the handset to another location or turn off the source of | |
| interference. | |
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The phone cannot be operated at a | Lift the base’s antenna to a vertical position. | |
useful distance from the base |
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Return the handset to the cradle, and recharge the battery | ||
because the signal becomes weak or | ||
noisy (handset’s range has | pack. Replace the battery pack if necessary (“Connecting, | |
decreased). | Charging and Replacing the Battery Pack” on Page 8). | |
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The phone does not work or works | Be sure the base’s phone line cord and AC adapter are | |
poorly. | correctly and securely connected, and the battery pack is | |
| charged. | |
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The handset battery pack does not | Check the charging contacts on the handset and base. If they | |
charge. | are dirty, clean them with a pencil eraser. | |
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| Be sure the battery pack is connected correctly. | |
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| Replace the battery pack. | |
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The handset does not ring or receive | Move the base away from other electrical devices and sources | |
a page. | of noise. | |
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| Move the handset closer to the base. | |
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| Lift the base’s antenna to a vertical position. | |
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| Be sure the battery pack is charged. (If the battery power is too | |
| low, it does not have enough power to light the display.) | |
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24 | Troubleshooting |
