Mitsubishi Electronics WD-52327, WD-62327 manual Troubleshooting, Problem Possible Solution

Troubleshooting

	Problem		Possible Solution
1.	The TV remote control does not work.	•	Check that the batteries are installed correctly.
		•	Check that the selected switch is set to “TV”.
		•	Be no further than 20 feet from the TV when using the remote control.
2.	The TV takes several seconds to respond to	• Press ENTER after a channel number to avoid delays.
	channel commands.	•	Use the three digit number, i.e 002 for channel 2.
3.	You cannot access a channel.	• Use number keys instead of CHANNEL up/down.
		• Be sure the channel you want to view is in memory.
		•	Check that the TV is turned to the correct input source for that
			channel, by pressing the INPUT button.
		•	Make sure the V-Chip Lock is not set (pages 44-45).
4.	On-screen displays appear each time you	•	This is part of normal TV operation.
	change a function.
5.	The TV cannot be programmed to turn on	• The TV may be locked.
	automatically.	•	The clock may not be set.
6.	There is no sound even when the volume is	• Check to see if the MUTE button is on.
	turned up.	•	The TV’s “Listen to:” setting may be set to SAP.
		•	Check that “TV Speakers” setting is On.
7.	You have forgotten your lock passcode.	• See Appendix A, Bypassing the V-Chip Lock (page 57).
8.	Connected devices do not work correctly	• Energy mode has been set to Low. Change to Standard (page 36).
	when the TV is off.
9.	Lamp indicator light is a constant red.	• Turn the TV off for at least 2 minutes. Turn back on. If light is still
			red, the lamp has failed, replace it. See Appendix F for lamp
			replacement information.
10.	Lamp indicator light is a constant yellow.	•	Lamp’s elapsed time has exceeded 5,000 hours. Purchase a new
			lamp. See Appendix F for lamp replacement information.
11.	Lamp indicator light is a flashing yellow.	•	Lamp cover door is open or lamp cartridge is not secure. See
			Appendix F for lamp replacement information.
12.	Status indicator light is a constant yellow.	•	Operating temperature or room temperature has exceeded proper
			levels. Clean the TV’s dust filter or cool the room. See AppendixE
			for filter cleaning information.
13.	Status indicator light is a constant/flashing	•	Service is required. Contact your dealer or a Mitsubishi Authorized
	red.		Service Center to arrange for a service evaluation listings of
			Mitsubishi Authorized Service locations can be obtained from our
			web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
14.	PIP does not display a picture.	•	Make sure the V-Chip Lock is not set (page 44-45).
		•	Not all inputs can be displayed as a PIP (page 20).
15.	The sound does not match the screen	•	The TV’s “Listen to:” setting may be set to SAP.
	picture.	•	If using stereo or A/V receiver speakers, check input selection on the
			stereo or A/V receiver.
		• If using stereo or A/V receiver, check that AUDIO is from MONITOR
			OUT on TV’s back panel.
16.	There is a large black or gray rectangle on	•	TV closed captioning has been set to “text” mode, but no text
	the screen.		information is being broadcast. Turn Off in the CAPTIONS menu
			(page 38).
17.	Picture is out of focus.	• Check the Sharpness settings (page 52).
18.	You cannot see a picture when you play a	• If you connected your VCR with A/V cables, use the INPUT button to
	VCR tape.		select the Input source (INPUT-1, INPUT-2, or INPUT-3) that the VCR
			is connected to.
		•	Check your VCRs owner’s guide for further troubleshooting.

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