HOW THE SYSTEM WORKS
After you set up your account with ORCA Monitoring Services, your sys- tem calls and reports alarms to ORCA Monitoring Services’ trained staff of se- curity professionals. See “During an Alarm” on Page 26.
The system also automatically calls ORCA Monitoring Services about once per month to perform a routine check- in. This call is made between Midnight and 6 AM to avoid possible interfer- ence with other phone calls. If you lift the handset and hear strange tones, hang up and wait a few minutes for the call to end. If ORCA Monitoring Servic- es does not receive a
ORCA Monitoring Services can also have the system blink the MONITOR indicator and sound a chirp. If you see this, call
•Call ORCA Monitoring Services by lifting your phone’s handset and pressing MONITOR on the console or by dialing
During the call, ORCA Monitoring Services instructs you to press MONITOR on the system and then hang up the phone. They then program option settings (listed on Pages
Note: The system beeps when programming is complete. To avoid interrupting system pro- gramming, do not lift your tele- phone’s handset until you hear the beep.
SETTING UP MONITORED SERVICE
Important: Your system is not fully op- erational until ORCA Monitoring Ser- vices programs the system.
To set up service, you need to:
•Fill out the enclosed monitoring agreement and mail or fax it to ORCA Monitoring Services.
•Install the system.
After ORCA Monitoring Services pro- grams your system, you can begin us- ing it. However, they do not notify emergency services of an alert until they have received and responded to your monitoring agreement. Allow 24 hours for faxed requests and 5 days for mailed requests.
Note: Call
7
