TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.
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| The phone does not work or works | Be sure the base’s phone line cord and AC adapter |
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| poorly. | are correctly and securely connected. |
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| Be sure the handset’s battery pack is connected and |
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| charged. |
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| Return the handset to the base for a few seconds to |
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| reset the security |
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| The handset stops working or | Move the handset closer to the base. |
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| works poorly during a call. |
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| Lift the base’s antenna to a vertical position. |
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| Be sure the handset’s battery pack is charged. |
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| Low volume or unusual sounds. | Someone has picked up another phone on the same |
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| line. Hang up the other phone. |
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| Severe noise interference. | Keep the handset and base away from computers, |
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| remote control toys, wireless microphones, alarm |
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| systems, intercoms, room monitors, fluorescent |
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| lights, and electrical appliances. |
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| Move to another location or turn off the source of |
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| interference. |
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| Hang up and redial the number. |
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| The phone cannot be operated at a | Lift the base’s antenna to a vertical position. |
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| useful distance from the base |
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| Be sure neither antenna is touching a metal surface. |
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| because the signal becomes weak |
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| or noisy (handset’s range has |
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| Recharge the battery pack. |
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| decreased). |
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| The handset battery pack does not | Check the charging contacts on the handset and |
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| charge. | base. If they are dirty, clean them with a pencil |
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| eraser. |
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| Be sure the battery pack is connected correctly. |
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| Be sure the handset is properly seated on the base. |
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| Replace the battery pack (see “Replacing the Battery |
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| Pack” on Page 34). |
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| 31 |
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