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Troubleshooting Guide
Before calling the Hamilton Beach/Proctor Silex, Inc. Customer Service Number, carefully check the list below for a possible solution to your question.
POTENTIAL PROBLEM | PROBABLE CAUSE/SOLUTION | ||
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| |
Unit does not operate | • | Is the unit plugged in? Does the outlet work? | |
on any speed or Pulse. | • | Are the bowl, bowl lid, and food chute lid all | |
Ready Light does | |||
| locked in place? See pp. | ||
not come on. |
| Assemble.” | |
Food is not chopped, | • | Packing too much food in the food chute, or | |
sliced or shredded |
| pushing too hard on the food pusher may cause | |
uniformly. |
| the processed food to be irregulary sliced or | |
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| shredded. Refer to the food processing charts | |
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| for recommended sizes and quantities. | |
| • | Are you using the recommended speed? See | |
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| pp. | |
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| |
Unit stops and will | • | Are the bowl, bowl lid, and food chute lid all | |
not come back on. |
| locked in place? They may have moved slighty | |
|
| during processing. See pp. | |
|
| Assemble.” | |
| • | Is the outlet still working? Check it by plugging | |
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| in a working lamp or other appliance. You may | |
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| have overloaded the circuit and blown a fuse or | |
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| tripped the circuit breaker. | |
| • | Turn unit OFF, allow to stand for 3 to 4 minutes, | |
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| then turn back ON. | |
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| If none of these suggestions correct the prob- | |
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| lem, DO NOT attempt to repair the unit. Call the | |
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| Hamilton | |
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| number to get the name of your nearest | |
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| Authorized Service Center. | |
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| |
Unit has a burning smell. | • | There may be a residue left on the motor from | |
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| the manufacturing process, causing a slight odor | |
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| during initial use. This will go away. If a strong | |
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| odor or any visible smoke appears, unplug the | |
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| unit IMMEDIATELY and call the Hamilton | |
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| ||
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| |
Motor seems weak. | • | Are you using the recommended speed for the | |
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| item you are processing? See pp. | |
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| Processing Charts.” | |
| • | Are you using the recommended food size and | |
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| quantity to be processed? Refer to the food | |
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| processing charts for recommended food sizes | |
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| and speeds. See pp. | |
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| Charts.” | |
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