NEW CALL:

Other Information

NEW CALL:

Call has not been reviewed.

NO NUMBER:

No Caller Number was received.

NO NAME:

No Caller Name was received.

NO DATA:

No Caller ID information was received.

BLOCKED CALL:

The person is calling from a number that has been blocked

BLOCKED NAME:

from transmission.

The person’s name is blocked from transmission.

BLOCKED NUMBER:

The person is calling from a number that has been

UNKNOWN CALLER/

blocked from transmission.

The incoming call is from an area not serviced by

NAME/NUMBER:

Caller ID or the information was not sent.

Troubleshooting Guide

Telephone Solutions

No dial tone

Check and repeat installation steps:

Ensure the base power cord is connected to a working outlet.

Ensure the telephone line cord is connected to the base and the wall jack .

Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

The cordless handset may be out of range of the base. Move closer to the base.

Ensure the battery is properly charged (14 hours).

Ensure the battery pack installed correctly.

Did the handset beep when you pressed the TALK button? The battery may need to be

charged.

Dial tone is OK, but can’t dial out

• Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only.

Handset does not ring

Make sure the handset ringer is set to on.

The cordless handset may be out of range. Move closer to the base.

Check for dial tone. If no dial tone is heard, see No dial tone above.

You experience static, noise, or fading in and out

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RCA 25420 Troubleshooting Guide, Other Information, New Call, No Number, No Name, No Data, Blocked Call, Blocked Name