Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call
TV Problems
TV won’t turn on
•Make sure the TV is plugged in.
•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
•Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control.
•The Front Panel Lock may be on. Go to page 24 for more information.
Buttons don’t work
•The Front Panel Lock may be on. Go to page 24 for more information.
TV turns off unexpectedly
•Sleep timer might have been activated. Go to page 34 for instructions.
•Turn
•KidPass might have been set. Go to page 23 for instructions.
•Electronic protection circuit may have been activated because of a power surge. If this happens frequently, the voltage in your house may be abnormally high or low.
TV turns on unexpectedly
•
Blank screen
•You may be on an inactive channel. Try another channel.
•Make sure devices connected to the TV are turned on.
•If you’ve connected another device (such as a camcorder or DVD player) make sure you select the Video Input Channel that is used for that device. Use the INPUT button to toggle through the available Video Input Channels.
Digital tuning delayed
•You may experience a delay of several seconds before digital pictures appear, both when you first turn on the digital signals and when you change channels. This is normal.
No sound, picture okay
•Maybe the sound is muted. Try pressing the volume up button to restore sound.
•If using
38 | Chapter 4 |
