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Resolving issues with the ADF

This section contains issues that might occur when you are using the automatic document feeder (ADF).

The ADF is feeding multiple sheets, skewing pages, or jamming frequently.

If the pages look like they are skewing as they feed into the ADF, check the resulting scanned images in the software to ensure they are not skewed.

The item might not be placed correctly. Straighten the item and adjust the guides to center the stack.

The maximum number of pages the ADF input tray and output bin can hold is 25, depending on the type of media being loaded. Make sure to load only 25 or fewer pages in the input tray, and remove pages from the output bin if they are stacking up to a pile of more than 25.

The item loaded might not meet the specifications for the ADF. Make sure the type of media being loaded meets required specifications. See "Items for the ADF" on page 17.

Troubleshooting and maintaining

105

When using the ADF, the scanner does not feed the item at all.

The hatch might not be securely latched. Open the hatch, and then close it, pressing firmly. See "To clear jams at the start of a page" on page 108 for illustrations.

An item loaded in the ADF keeps jamming.

The item does not meet the guidelines for the ADF. See "Items for the ADF" on page 17.

The item might have something on it. Make sure you have removed anything such as staples and self-adhesive notes on the item. See "Selecting and preparing items" on page 17.

The item is too small. The ADF can handle items as small as 88.9 by 127 mm (3.5 by 5.0 inches). Use the glass to scan.

The item is too large. The ADF can handle items as large as 216 by 355.6 mm (8.5 by 14 inches). Use the glass to scan the item in sections.

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HP 5400C manual Resolving issues with the ADF, Troubleshooting and maintaining 105, An item loaded in the ADF keeps jamming

5400C, 4400C specifications

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