Back to TOC

I want to start scanning from another program, such as my word- processing program, so I can bring an image into my open file, but I cannot start the scan.

The other program must support TWAIN or the HP Scanjet Plug-in. If you cannot find a command such as Acquire or Insert, check the documentation for the program to see if it is compliant.

If the program supports the HP Scanjet Plug-in and you cannot start a scan from another program, reinstall the HP Scanjet Plug-in:

1Quit the program with which you want to use the plug-in.

2Insert the HP Scanning Software CD into your computer's CD- ROM drive. The HP Scanning Software window appears. (If the HP Scanning Software window does not appear, double-click the icon for the HP Scanning Software CD.)

3In the HP Scanning Software window, double-click the HP Scanjet Plug-in folder.

4Drag the HP Scanjet Plug-in (which is named HPScanjet) to the appropriate location for the program with which you want to use the plug-in. (Many programs have a specific folder for plug-ins. For information about where to place the plug-in, see the documentation provided with the program.)

5Start the program with which you want to use the plug-in.

If the program does not support TWAIN or the HP Scanjet Plug-in, do one of the following in the HP Precisionscan Pro software:

●Save the scanned image as a file and then insert the file into the other program.

●Click Scan To from the Scan menu, and choose a program.

●Copy and paste or drag-and-drop the image into the other program.

Troubleshooting and maintaining

103

I am trying to return a scanned image to a program that supports TWAIN or the HP Scanjet Plug-in, but the image will not appear.

The program that supports TWAIN or the HP Scanjet Plug-in might not accept the resolution or output type you selected. Rescan the image using the default settings the HP Precisionscan Pro software sets for the image.

I do not see the destinations I want when I use the Select Destination button next to the Scan To button.

(Some models only, see the "Front panel and accessories comparisons" on page 3.)

Not all destinations appear in the scanner’s destination list. For example, printers, e-mail programs, and saving to a file are not included. The list is also limited to the first 18 destinations found by the HP scanning software. You can access additional destinations through the HP Precisionscan Pro software. See "To send to a program" on page 60 for more information, or do one of the following.

●Update the destinations for your scanner buttons. See "To change settings for Speed Destinations" on page 36 for steps.

●Unplug the scanner and plug it back in.

Page 102 Page 104
Page 103
Image 103
HP 5400C, 4400C manual Troubleshooting and maintaining 103
Page 102 Page 104

5400C, 4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.
Top Page Image Contents