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Colors in printed images are incorrect.

The output type or printer settings might not be correct. Choose a different output type and print again. Check the printer settings. If it is a color printer, check if the printer is out of ink or toner.

Scanned images are jagged or fuzzy.

The output type in the HP Precisionscan Pro software might not be set correctly. Set the output type to True Color or Grayscale. See "Selecting output type" on page 43.

If you placed the image in a file in another program, resized the image, and are printing from that program, resizing the image in the program probably caused the issue. Resize the image in the HP Precisionscan Pro software before placing it in a file in another program. See "Resizing (output dimensions)" on page 45.

If the original image was fuzzy and you enlarged it, the fuzziness becomes more obvious.

Troubleshooting and maintaining

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