102 Troubleshooting and maintaining

When I choose the Scan To button on the scanner, the image does not appear in the software.

●A cable might be loose. Check that the interface cable is securely connected.

●You might have accidentally turned off the preview feature. Check this setting on the Scanner tab in the Preferences of the HP Precisionscan Pro software. See "Setting preferences" on page 70.

●Check that the HP Precisionscan Pro software is the program

set to start when you press the Scan To button ( ).

1Choose Control Panels from the Apple () menu, and then choose HP Scanjet Controls from the submenu.

2Click the Buttons tab in the HP Scanjet Controls dialog box, and then click the Scan To tab.

3Make sure HP Precisionscan Pro is selected in the Destinations pull-down menu.

I tried to scan an image into an existing file, but the scanned image appeared in a new file instead.

Some programs only allow scanned images to be placed into new files. Cut and paste the image into the file you want. Or, save the scanned image as a file and import it into the other program.

Back to TOC

When I try to send a scanned image using the Scan To command on the Scan menu of the HP Precisionscan Pro software, the program I want does not appear.

The HP Precisionscan Pro software might not recognize the program as a destination. Do one of the following:

●Rebuild the desktop on the computer. To rebuild the desktop, press (COMMAND KEY)+OPTION while restarting the computer. (For more information, see the Mac OS Help on your computer.)

●Save the scanned image in a file type the other program uses, and then open the file in the other program.

●Copy and paste or drag-and-drop the image into the other program.

●Reinstall the program that is not being recognized. This might allow the HP Precisionscan Pro software to recognize it.

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HP 4400C, 5400C manual Troubleshooting and maintaining
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5400C, 4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.
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