Troubleshooting
WAN Link LED is OFF; Cannot connect to a wireless network or the Internet
If your Adapter appears to be functioning properly, but you cannot connect to a network and the WAN link LED is OFF, the problem may be that there is a mismatch between the network name (SSID) in your wireless settings.
Check the SSID settings to see if they match. The SSID is case- sensitive and the spelling on each computer must be exactly the same in order for the adapter to connect to the Wireless Router or Access Point. If the network has security (encryption) enabled, you will need to enter the network key.
Note: To check the SSID settings, open an Internet browser and type 192.168.2.225 in the address bar to bring up the Adapter’s setup home page. Click on Bridge Settings under the Settings menu to the left of the window. The SSID setting is located under the Wireless Settings status information.
WAN Link LED is solid but cannot connect to the Internet
If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the Encryption key settings in your computer and Wireless Router or Access Point.
Check the WEP key settings to see if they match. The key is case- sensitive and the spelling on each computer and Wireless Router or Access Point must be exactly the same in order for the Adapter to connect to the router. For more information about encryption please go to page 21 of this manual.
If issues persist even at close range, please contact please contact Belkin Technical Support.
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