96 Troubleshooting and maintaining

Resolving issues with printed copies

Use this section to help resolve issues with printed pages.

Parts of the page around the edges are not printing.

Printers cannot print right up to the edge of the paper. To get the image to fit inside the printable area, you must slightly reduce the size of the image in the HP Precisionscan Pro software and then reprint the image.

Copies are too light.

●If you are copying an item printed on colored paper, there might not be enough contrast between the ink and paper colors. Adjust the highlights, shadows, midtones, and resolution settings from the HP Precisionscan Pro software. See "Scanning from HP Precisionscan Pro" on page 39. Or, adjust the contrast from the HP Scanjet Copy Utility. Also, if possible for text, use originals printed with black ink on white paper.

●The printer might be out of toner or ink. Print a different file from another program to the printer to see if the issue lies with the printer.

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Vertical white stripes appear on the page.

●The printer might be out of toner or ink. Print a different file from another program to the printer to see if the issue lies with the printer.

●The scanner internal mirror might be contaminated. Contact the Customer Service Center for service.

The bottom of the printed page is blank, or part of a graphic is cut off.

The page might be too complex. (The printer does not have enough memory to process the page.) Set the resolution of the image to 300 dpi or less in the HP Precisionscan Pro software. See "Changing resolution" on page 46.

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HP 4400C Resolving issues with printed copies, Parts of the page around the edges are not printing, Copies are too light
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5400C, 4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.
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