Resolving issues with accessories

104 Troubleshooting and maintaining

This section contains information for resolving issues when you are using the XPA or ADF.

Resolving issues with the XPA

This section contains issues that might occur when you are using the XPA. See also "Resolving issues with slides and negatives" on page 98.

The XPA is not working at all.

The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner.

When using the XPA, I cannot choose XPA (Slides) or XPA (Negatives) on the Scan menu.

●The XPA cable might not be connected correctly. Make sure the XPA cable is connected securely to the XPA port on the scanner.

●If you connected the XPA light source while the HP Precisionscan Pro software was running, restart the software. Doing so allows the software to detect the XPA.

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When using the XPA, I cannot scan using the scanner buttons.

The XPA is not designed to work with the scanner buttons. Use the HP Precisionscan Pro software when using the XPA.

There is no light or only a dim light in the transparency adapter after checking XPA (Slides) or XPA (Negatives) in the Scan menu.

●Make sure you have selected XPA (Slides) or XPA (Negatives) from the Scan menu in the HP Precisionscan Pro software. If these two commands are unavailable, restart the software while the XPA light source is connected to the scanner.

●The bulb in the XPA light source might be broken or not working. With the XPA light source connected to the scanner, hold the XPA light source up and look for illumination. If the bulb is broken, service is required.

5400C, 4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.

HP 4400C, 5400C manual Resolving issues with accessories, Resolving issues with the XPA

Models: 5400C 4400C

104 Troubleshooting and maintaining