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Chapter 5: Additional Information
Troubleshooting
Player won’t work
•Reset the player: press and hold the NEXT button on the front of the DVD Player and press the STOP button on the remote at the same time — wait at least 3 seconds before you release both buttons. You’ll need to setup your menu preferences if you changed them since this Reset Procedure returns the DVD Player’s menus to the settings they had when the product shipped to the retail stores.
•Try unplugging the AC power cord and plugging it back in.
No power
• Plug in the DVD Player. Make sure both ends of the AC power cord are securely plugged into the player and into an AC outlet.
Disc won’t play
•Insert a disc with the label side facing up.
•Check the type of disc you put into the player. This player only plays DVD video discs, Video CDs and audio CDs.
•Both the player and the disc are coded by region. If the regional codes don’t match, the disc cannot be played. This player is Region No. 1.
Play starts, but then stops immediately
•The disc is dirty. Clean it.
•Condensation has formed. Allow player to dry out.
No picture
•Turn your TV to its Video Input Channel (go to page 61).
•Turn on the TV.
•Make sure your player is connected properly.
No sound or distorted sound
•Make sure your player is connected properly. Make sure all cables are securely inserted into the appropriate jacks.
•You may need to readjust the Digital Output setting (from the Sound menu). Go to page 44.
•Turn your TV to its Video Input Channel (go to page 61).
•Sound is muted when you’re using search features (fast forward, reverse, frame advance, etc.).
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