Chapter 7: Other Information

Troubleshooting

 

 

 

 

 

Problem

Check Point

 

 

 

 

No picture on screen.

• Check whether the set is turned on.

 

 

• Power cord inserted into wall outlet?

 

 

• Test if there is power coming from the wall outlet by plug-

 

 

ging in another product into the wall outlet where the

 

 

set’s power cord was plugged in.

 

 

 

 

The remote control doesn’t work.

• Ensure remote is enabled in Commercial Interface menu.

 

• Ensure TV1/TV2 settings of TV match the remote.

 

 

 

 

 

 

Picture appears slowly, after switch-

• This is normal as the image is muted during the start up

 

ing on.

process of the set. Please contact your service center, if the

 

 

 

 

picture has not appeared after five minutes.

 

 

 

 

No or Poor color

• Select color in the Picture menu and press the Left or

 

 

Right button.

 

 

 

 

Horizontal/Vertical bars or

• Check for local interference such as a nearby electrical

 

picture shaking

appliance or power tool.

 

 

 

 

 

 

Unusual sound from inside the

• A change in ambient humidity or temperature may result

 

in an unusual noise at the time of switching off or on of

 

set.

 

the set and does not indicate a fault with the set.

 

 

 

 

 

 

Chapter 7

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RCA J26C700, J42C750, J32C750 manual Troubleshooting, Problem Check Point