Trouble Shooting, RCU4GLW Help Line

Trouble Shooting

P R O B L E M	S O L U T I O N

Red light not blinking when you press any key	A)Replace the batteries (with fresh,
	new AAAAlkaline batteries).
	B) Check that batteries are properly
	installed.

The RCU4GLW does not operate your devices

A)Try all the codes listed for your brand.

B)Try the Code Search method (page 11).

Not performing commands properly	Start Code Search over again to locate
	the proper code for full compatibility.

Problems programming a TV/VCR	Try the VCR code for your brand. Some
Combo Unit	combo units, however, may require both
	a TV and a VCR code for full operation.

VCR not recording	As a safety feature on your remote, you
	must press the REC button twice.

Channel up and down do not function on an RCATV

Due to some designs, the original remote will only perform these functions.

Problems changing channels	If your original remote required ENTER
	after a channel, press ENTER after you select
	a channel.

No response after pressing a key	A) Make sure you have new batteries,
	and you are aiming your remote at
	your devices.
	B) Check that batteries are properly
	installed. See page 3.

Sleep feature does not work	Remote must remain aimed at television
	after SLEEP is set in order for it to work.

Reprogramming may be required after batteries are removed.

If you need additional set-up help, please call the RCU4GLW Helpline at: