HP Prepress Software manual Troubleshooting, Error code Short description Full description

12 Troubleshooting

There are some issues that may cause an application error window to be displayed, showing one or more error codes and descriptions. These are listed in the table below.

Error code	Short description	Full description
2001-0199	Non-recoverable generic database	An internal database error has occurred. Restart the application.
	error	If the problem persists, contact your reseller.
2002-0186	Disk error: can't create temporary	The application does not have sufficient system resources to create
	storage in infrastructure	temporary data. You are recommended to restart the application. Before
		restarting the application, check that, for example, your hard disk has
		sufficient free space.
2002-1086	Disk error in analysis	The application does not have sufficient system resources to perform the
		file analysis. It is recommended to restart the application. Before restarting
		the application you can check if for example your system has sufficient disk
		space.
2002-1097	Analysis: application or resources	The application stopped working. One of its resources is not responding.
	not found or no access permissions	You are recommended to restart the application.

If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.

2002-2086	Disk error: can't create temporary
	storage in job processing

The application does not have sufficient system resources to process a job you want to print. You are recommended to restart the application. Before restarting the application, check that, for example, your hard disk has sufficient free space.

2002-2097	Application or resources not found
	or no access permissions

The application stopped working. One of its resources is not responding. You are recommended to restart the application.

If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.

2002-5086	Disk error: HP-GL/2 can't write to
	disk

The application does not have sufficient system resources to process an HP-GL/2 file. You are recommended to restart the application. Before restarting the application, check that, for example, your hard disk has sufficient free space.

2002-6186	Disk Error in PDF Library	The application does not have sufficient system resources to analyze a PDF
		document. You are recommended to restart the application. Before
		restarting the application, check that, for example, your hard disk has
		sufficient free space.
2202-5160	Disk error: can't create temporary	The application does not have sufficient system resources.You are
	storage in imaging library	recommended to restart the application. Before restarting the application,
		check that, for example, your hard disk has sufficient free space.
2202-8089	Unsupported printer or required	Check that the printer you are trying to use is supported by the application
	license	(see Supported printers on page 5). In particular, check that it is a
		PostScript printer.

Check that the required licenses are installed (see Licensing on page 6).

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