6
Appendix
88
t Memo

• In rare cases, the camera may not operate correctly due to

static electricity. This can be remedied by taking the battery

out and putting it back in again. If the camera operates

correctly, it does not require any repairs.

Troubleshooting
Problem Cause Remedy
The camera does
not turn on.
Battery is not
installed properly.
Check the orientation
ofthe battery.
The battery
power is low. Charge the battery.
The shutter
cannot be
released.
The built-in flash
is being charged. Wait until charging is finished.
There is no
available space on
the memory card.
Insert a memory card with
available space or delete
unwanted images.
Data being
processed.
Wait until processing
isfinished.
The lens aperture
ring is set to
aposition other
than 9.
Set the lens aperture ring
tothe 9 position or select
[Enable ] in [27 . Us ing Ape rtu re
Ring] of the E4 menu. (p.85)
Autofocus does
not work.
The subject
isdifficult
tofocus on.
v cannot work well for low-
contrast objects (the sky,
white walls, etc.), dark colors,
intricate designs, rapidly-
moving objects or scenery shot
through a window or a net-like
pattern.
Lock focus on another object
located at the same distance
as your subject, then aim at
thetarget and take a picture.
Alternatively, use w.
The subject
istoo close.
Move away from the subject
and take a picture.
The focus cannot
be locked.
AF Mode of Live
View is set to f.
Set [Contrast AF] to e, g,
h or i. (p.46)
The built-in flash
does not
discharge.
The flash mode is
set to A or B.
When the flash mode is set
toA or B, the flash will
notdischarge if the subject
isbright.
Change the flash mode. (p.43)
The camera is not
recognized when
it is connected
toa computer.
The USB
connection mode
is set to [PTP].
Set [USB Connection] to
[MSC] in the D2 menu.
Dust or dirt
particles appear
in images.
The CMOS
sensor is dirty
ordusty.
Activate [Dust Removal]
fromthe D4 menu. The Dust
Removal function can be
activated every time the
camera is turned on and off.
Refer to “Sensor Cleaning”
(p.89) if the problem persists.
There are pixels
in the monitor or
captured images
that do not light
up or remain lit.
There are
defective pixels
inthe CMOS
sensor.
Activate [Pixel Mapping]
fromthe D4 menu.
It takes about 30 seconds
tocorrect the defective pixels,
so be sure to install a fully
charged battery.
Problem Cause Remedy

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