4. Troubleshooting

If Your Machine Does Not Operate as You Want

The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. If a malfunction or a misfeed occurs, the following messages will appear on the display.

Note

For “Troubleshooting” about printing from a computer, refer to the other manuals for this machine.

When a Message is Displayed
MessageCausesSolutions

 

 

 

Check the paper

The paper is not placed in the

Place the original in the same di-

size and paper

same direction as the original.

rection as the paper.

direction.

 

 

 

If you press the {Start}key, the

 

 

selected paper will be used for

 

 

printing.

 

 

 

#### and paper

The paper you loaded does not

Set a paper size that matches the

size mismatch.

match with the reproduction ra-

reproduction ratio you have se-

 

tio you selected.

lected and your original.

 

 

 

 

The reproduction ratio selected

Note

 

by Auto Magnification mode is

You can make prints if you

 

too big or too small.

press the {Start}key.

 

 

 

 

 

Set original.

You have not changed the origi-

Place the next original on the ex-

 

nal on the exposure glass before

posure glass or in the ADF.

 

pressing the {Start}key.

 

 

 

 

 

Original is not placed.

Place your originals.

 

 

 

Maximum quanti-

The number of prints exceeds

You can change the maximum

ty: ####

the maximum print quantity.

number of prints that can be

 

 

made in one operation with User

 

 

Tools. See p.163 “Maximum

 

 

Print Quantity”.

 

 

 

Minimum quanti-

The number of prints does not

You can change the minimum

ty: ####

exceed the minimum print

number of prints that can be

 

quantity.

made in one operation with User

 

 

Tools. See p.163 “Minimum

 

 

Print Quantity”.

 

 

 

Drum Unit is not

 

Slide in the drum until it clicks.

set correctly.

Make sure that the drum is com-

 

 

pletely set in position.

 

 

 

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