Customer Care Information

Customer Support Contact Information

E-mail customersupport@sonicblue.com

Phone

New product support: (541) 967-2450

Customer service: (541) 967-2450

Customer service toll-free: 800-468-5846

Fax

New product support: (541) 967-2401

Customer service: (541) 967-2485

Web

www.riohome.com

Care of your Rio

Exposure to extreme hot or cold temperatures may cause damage to your Rio or cause it to malfunction. Do not expose your Rio to direct sunlight continuously or leave it in a vehicle with the doors and windows closed. The case may become deformed, discolored or malfunction. Do not use your Rio near open flame.

If moving from a cold environment to a warm environment, let the Rio’s temperature stabilize before operation.

Keep dirt, sand, dust, and moisture from entering your Rio. Do not use in areas of excessive dust. Do not use in places where the humidity is excessively high.

Do not drop or subject your Rio to shock.

If interference occurs close to radios or TVs, move your Rio away from them.

Do not clean your Rio with solvents, chemicals or abrasive cleaners. If necessary, use a soft cloth to clean your Rio.

Rio Product Support

With every Rio product you receive the following support services:

Unlimited access to the Rio web-based technical informa- tion resources, available 24 hours a day every day at www.riohome.com. Here you will find FAQ files, a knowledgebase search engine, product updates, and other useful tools.

Unlimited e-mail support for the duration of your Rio product hardware warranty period.

Access to the latest software updates and enhancements for Rio product via our Web site.

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Rio Audio Rio Riot manual Customer Care Information, Customer Support Contact Information