Rosewill RKV-2DVI Troubleshooting, Factory Default Hotkey Settings, Symptom Possible Cause Action

USB 2.0 DVI KVM Switch RKV-2DVI User Manual

Troubleshooting

Symptom	Possible Cause	Action
	DVI graphics card is not	Power off all devices on the installation; power off
		the RKV-2DVI; confirm all KVM cables are properly
	compatible with cable
Monitor does not display		connected; power on the RKV-2DVI; power on the
	set hot-plugging.
after the KVM cable set is		computers.
hot-plugged.
	Graphics card	Upgrade to the latest graphics card driver.
	driver is not up-to-date.
Mouse and/or keyboard is		Power off all devices on the installation; power off
	Switch needs to be reset.	the RKV-2DVI; wait five seconds; power on the
not responding.
		RKV-2DVI again.
	Mouse does not support	This feature is only supported by USB 3-key scroll
Mouse port-switching	this function.	wheel mice.
function is not responding.	Mouse emulation is	Enable mouse emulation. See Hotkey Summary
	disabled.	Table, page 8, for details.
	Keyboard is	Switch to the alternate HSM
Cannot switch ports by	incompatible with	invocation keys. See Alternate
pressing [Scroll Lock] twice.	[Scroll Lock]	Entering Hotkey Mode, page 7,
	invocation.	for details.

Factory Default Hotkey Settings

Setting	Default
Port Switching	[Scroll Lock] [Scroll Lock]
Auto Scan Interval	5 seconds
Keyboard Operating Platform	PC Compatible
Mouse Emulation	On
Mouse Port-Switching	Off

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