Ruby Tech PM0426-13 owner manual Xxxx

COPYRIGHT © 2005 MERIT INDUSTRIES, INC.

Merit Industries, Inc.

Troubleshooting Guide for Megatouch Ion™ Games continued

	PROBLEM				CORRECTIVE ACTION
•	game locks up or	•	Check the output voltages from the power supply:
	resets while	Enhance SFX 1211J
	being played or
	in the attract	Red wire		+5 volt
	mode	Yellow wire +12 volt
•	no movement on	Blue wire		-12 volt
		White wire +5 volt power good
	the screen
		Violet wire		+5 volt VSB
•	power has to be
		Black wire		ground
	cycled off and on
		Brown wire +3.3 volt
	to get the game
	to function again	•	Clean the vents and the fans of any dust and dirt that may interfere
			with airflow.
		•	Clean the CPU cooling fan on the motherboard.
		•	Replace the CPU cooling fan if it is not operating properly.
		•	Reseat the DIMM on the motherboard.
		•	Clear memory with the following procedure:
			•	Turn off the game.
			•	Press and hold the Setup and Calibrate buttons.
			•	Turn the game on and keep holding the buttons until the
				screen displays “TWO BUTTON CLEAR DETECTED
				RELEASE BUTTONS”. This should take about 30 seconds.
			•	Release the buttons. This will clear high scores, clear the
				books and reset options, and reset the game menu and coin
				menu to their factory settings.
		•	Perform a checksum test on the hard drive:
			•	Turn off the game.
			•	Turn on DIP switch 8 on the I/O board.
			•	Turn on the game. The test will take about 10 minutes.
				•	A failure will cause the test to stop.
				•	A passed test will display “DRIVE CHECKSUM
					COMPLETE RESET ALL DIP SWITCHES TO REBOOT
					MACHINE”.
			•	With power on, turn off DIP switch 8.
•	game locks up	•	Check the program number on the security key. It should be
	with “invalid key		compatible with the program on the hard drive.
	for version	•	Check the contacts on the security key socket. Lift up on the contact
	PG3002 – V		on the bottom of the socket and make sure there is a good
	XXXX”		connection to the base of the security key.
		•	Check the USB cable that connects the I/O board to the
			motherboard.
		•	Try another security key with the same program number or test the
			security key in another game with the same program version.
•	“INVALID KEY”	•	If the security key was replaced before the download:
	message while			•	The motherboard did not boot from the DVD drive.
	downloading	•	Check that the DVD drive is set as master.
	software to the	•	Check the ribbon cable connections between the DVD drive and the
	hard drive		motherboard.
		•	Try another DVD drive or another set of discs.

PM0426-13 MEGATOUCH EVO ION OWNER’S MANUAL 26