Ruby Tech PM0426-13 owner manual Error

COPYRIGHT © 2005 MERIT INDUSTRIES, INC.

Merit Industries, Inc.

Troubleshooting Guide for Megatouch Ion™ Games continued

	PROBLEM				CORRECTIVE ACTION
•	the screen	When the game is turned on, it will check the type of touchscreen
	displays MAXX	controller, motherboard and hard drive. If one of these does not match
	and not ION and	with FORCE hardware, the game will power up and display “MAXX” on
	the H2H category	the screen and it will not have the H2H category.
	is missing	•	Make sure the game is only using ION hardware.
•	game will not	•	Make sure the disc is installed correctly, with the logo facing up.
	download disc	•	Check for scratches or a defective disc.
		•	Try a different DVD drive or another disc.
		•	If you’re downloading a disc set, make sure each disc is of the same
			revision.
•	"ERROR		•	This message can be caused by the hard drive or in some
	READING DRIVE
				program versions, a coin jam while the game is turned on.
	C"
				1.	Turn the game off.
				2.	Locate DS 1, position 8 and turn it on.
				3.	Turn on power to the cabinet. This will start the
					hard drive checksum test, which should take about
					20 minutes to complete.
				4.	When the hard drive passes the test it will display
					a "CHECKSUM GOOD" message and continue to
					boot up into the game attract screens. This
					indicates a coin jam.
				5.	When the hard drive fails the test, the game will
					lock up with a "CHECKSUM ERROR" message,
					which will stay on the screen until the power is
					turned off. In this case, the hard drive will have to
					be replaced.
•	"DISK BOOT	This message indicates the motherboard is not receiving data from the
	FAILURE"	hard drive and has locked up.
		•	Check the IDE ribbon cable connections to the motherboard and
		•	hard drive.
			Check the power to the hard drive. It should have +5 volts, +12
			volts, and ground.
•	“QUANTUM	The self-diagnostics on the hard drive has detected an error.
	FIREBALL,	•	The hard drive will have to be replaced.
	SMART FAILURE
	DETECTED,
	BACK UP HARD
	DRIVE”
•	“CRITICAL	•	Try reloading the program onto the hard drive with a different set of
	ERROR ABORT		update CD’s compatible with the security key. If it will not accept the
	RETRY FAIL” or		download, try another CD-ROM drive. If it still does not work,
	“BAD COMMAND		replace the hard drive.
	OR FILE NAME”
	error

27 MEGATOUCH EVO ION OWNER’S MANUAL PM0426-13