Ruby Tech PM0426-13 Merit Industries, Inc, Troubleshooting Guide for Megatouch Ion Games

Models: PM0426-13

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COPYRIGHT © 2005 MERIT INDUSTRIES, INC.

Merit Industries, Inc.

Troubleshooting Guide for Megatouch Ion™ Games

 

PROBLEM

 

CORRECTIVE ACTION

no power

Check that the power cord is connected to a “live” outlet.

bill acceptor

Check that the power switch is on.

 

motor does not

Check that the power cord is connected to the game power supply.

run

Check that the power supply’s voltage select switch is set to the

no flash on the

 

proper voltage.

monitor screen

Check the harness connections to the on/off switch and circuit

no cooling fans

 

breaker.

operating

Check the circuit breaker for an “open”.

no output from

Check the A/C harness connection to the power supply.

 

power supply

Check the line cord.

no video

Check the power on jumper wire located on the motherboard. It

no cooling fan

 

should connect J2 to pin 21 of Panel 1. If this jumper wire is missing

 

operation

 

or not connected between the correct pins, it may prevent the power

screen is blank

supply from turning on. For more information, see Tech Note 52.

A/C power to the

Check the D/C harness connection to the motherboard.

 

monitor and bill

Check the A/C harness connection to the power supply.

acceptor

 

 

no output from

 

 

 

power supply

 

 

no video

Radion, Classic and Upright games:

cooling fans are

Check the video cable connections to the motherboard and the

 

working

monitor.

there is a sound

Check the AC power harness to the monitor.

 

when coins are

Radion and FORCE Upright monitors will display a test pattern on

 

deposited

 

the screen when the video cable is disconnected from the

 

 

 

motherboard and the monitor has power. Disconnect the video

 

 

 

cable and if there is no test pattern; replace the monitor chassis

 

 

 

board.

 

 

EVO, Elite Edge, EVO Wallette, Fusion, Elite and Vibe:

 

 

Check the video cable connections to the motherboard and the LCD

 

 

display (and the monitor control board in EVO and Fusion games).

 

 

Check the +12 volt supply voltage to the LCD display (yellow wire

 

 

+12, black wire ground)

 

 

Check the harness connections between the PC boards on the back

 

 

of the LCD display.

 

 

Replace the LCD display.

no video

The memory card (DIMM) may not be seated properly. Reseat the

constant beeping

 

DIMM or replace it.

 

or a sequence of

 

 

 

beeps

 

 

no video

Check all connections to the motherboard.

no sound when

Reseat the DIMM.

 

coins are

Replace the motherboard or send it for repair.

 

deposited

 

 

poor picture

Adjust Brightness, Contrast, Horizontal, and Vertical controls with

 

quality

 

monitor controls.

coin jam

Check the coin mech and coin chute for coins blocking the pathway.

 

 

Make sure the coin harness is connected between the normally

 

 

open and common terminals on the coin switch.

 

 

Disconnect the bill acceptor and the coin switch one at a time to

 

 

narrow down the problem.

 

 

Check the coin harness for pinched or damaged wires.

 

 

Disconnect the coin harness from J1, J3, J7, and J8 of the I/O

 

 

 

board. If the coin jam still appears, the I/O board will have to be sent

for repair.

(NOTE: The Radion cabinets have an optical coin switch.)

meter not

Check connection at I/O board.

 

advancing

Check wiring at J2 METER connector on I/O board.

25

MEGATOUCH EVO ION OWNER’S MANUAL

PM0426-13

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Ruby Tech PM0426-13 owner manual Merit Industries, Inc, Troubleshooting Guide for Megatouch Ion Games