Ruby Tech PM0426-13 Merit Industries, Inc, Troubleshooting Guide for Megatouch Ion Games

COPYRIGHT © 2005 MERIT INDUSTRIES, INC.

Merit Industries, Inc.

Troubleshooting Guide for Megatouch Ion™ Games

	PROBLEM		CORRECTIVE ACTION
•	no power	•	Check that the power cord is connected to a “live” outlet.
•	bill acceptor	•	Check that the power switch is on.
	motor does not	•	Check that the power cord is connected to the game power supply.
•	run	•	Check that the power supply’s voltage select switch is set to the
	no flash on the		proper voltage.
•	monitor screen	•	Check the harness connections to the on/off switch and circuit
	no cooling fans		breaker.
•	operating	•	Check the circuit breaker for an “open”.
	no output from	•	Check the A/C harness connection to the power supply.
	power supply	•	Check the line cord.
•	no video	•	Check the power on jumper wire located on the motherboard. It
•	no cooling fan		should connect J2 to pin 21 of Panel 1. If this jumper wire is missing
	operation		or not connected between the correct pins, it may prevent the power
•	screen is blank	•	supply from turning on. For more information, see Tech Note 52.
•	A/C power to the		Check the D/C harness connection to the motherboard.
	monitor and bill	•	Check the A/C harness connection to the power supply.
•	acceptor
	no output from
	power supply
•	no video	Radion, Classic and Upright games:
•	cooling fans are	•	Check the video cable connections to the motherboard and the
	working	•	monitor.
•	there is a sound		Check the AC power harness to the monitor.
	when coins are	•	Radion and FORCE Upright monitors will display a test pattern on
	deposited		the screen when the video cable is disconnected from the
			motherboard and the monitor has power. Disconnect the video
			cable and if there is no test pattern; replace the monitor chassis
			board.
		EVO, Elite Edge, EVO Wallette, Fusion, Elite and Vibe:
		•	Check the video cable connections to the motherboard and the LCD
		•	display (and the monitor control board in EVO and Fusion games).
			Check the +12 volt supply voltage to the LCD display (yellow wire
		•	+12, black wire ground)
			Check the harness connections between the PC boards on the back
		•	of the LCD display.
			Replace the LCD display.
•	no video	•	The memory card (DIMM) may not be seated properly. Reseat the
•	constant beeping		DIMM or replace it.
	or a sequence of
	beeps
•	no video	•	Check all connections to the motherboard.
•	no sound when	•	Reseat the DIMM.
	coins are	•	Replace the motherboard or send it for repair.
	deposited
•	poor picture	•	Adjust Brightness, Contrast, Horizontal, and Vertical controls with
	quality		monitor controls.
•	coin jam	•	Check the coin mech and coin chute for coins blocking the pathway.
		•	Make sure the coin harness is connected between the normally
		•	open and common terminals on the coin switch.
			Disconnect the bill acceptor and the coin switch one at a time to
		•	narrow down the problem.
			Check the coin harness for pinched or damaged wires.
		•	Disconnect the coin harness from J1, J3, J7, and J8 of the I/O
			board. If the coin jam still appears, the I/O board will have to be sent

for repair.

(NOTE: The Radion cabinets have an optical coin switch.)

•	meter not	•	Check connection at I/O board.
	advancing	•	Check wiring at J2 METER connector on I/O board.

25 MEGATOUCH EVO ION OWNER’S MANUAL PM0426-13