Appendix

Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any problems yourself.

If you do need assistance, please call the phone number on the warranty card, the phone number on the back cover of this manual, or contact your dealer.

Table 2. Troubleshooting problems

Symptom

Corrective Actions

 

 

There is no screen image

Check to see that both the monitor and the computer

 

are plugged in and turned on.

 

 

“No Connection,

Check the signal cable connections between the

Check Signal Cable” appears

computer and the monitor.

 

 

“Sync. Out of Range” appears

Check the maximum resolution and the frequency on

 

the video port of your computer.

 

Compare these values with the data in the Display

 

Modes Timing chart, on page 29

 

 

The image is too light or too dark

Adjust the Brightness or Contrast settings.

 

 

The image is too large or too small

Adjust the Size settings.

 

 

The colors are distorted with dark or

Activate the Degauss feature.

shadowed areas

 

 

 

The power indicator is amber, amber/

The monitor is using its power management system.

green blinking or amber blinking

Check the power management utility on your

 

computer

 

 

You need the monitor driver software

You can download the driver from the internet at

 

http: //www.samsungelectronics. com/support/

 

downloads/monitor/index.html

 

 

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Samsung 700NF manual Troubleshooting problems