Support
Remote Management Try Now
Remote management lets our Call Centre access your Samsung product remotely to troubleshoot a problem. To use this programme, please accept the Terms of Service Agreement.
e-Manual(Troubleshooting)
Check the
Software Update Try Now
The Software Update menu allows you to upgrade the player's software for performance improvements or additional services.
1.In the Home screen, select the Settings, and then press the E button.
2.Select Support, and then press the E button.
3.Select Software Update, and then press the E button.
4.To download update software and update now, select Update Now, and then press the E button. See Update Now on this page for details.
5.To let the product download update software automatically when available, select Auto Update, and then press the E button.
"" The upgrade is complete when the player turns off, and then turns on again by itself.
"" Samsung Electronics shall takes no legal responsibility for player malfunction caused by an unstable Internet connection or consumer negligence during a software Update.
"" When a system upgrade is in progress, "UPDATE" is displayed on the front panel.
