PROBLEM

SOLUTION

BD-Live

 

Check whether the network connection is successful or not

 

by using the Network Status menu.

 

Check whether the USB memory device is connected to the

 

product.

I cannot connect to the BD-

The memory device must have at least 1 GB of free space

to accommodate the BD-Live service. You can check the

Live server.

available size in Delete BD Data.

 

 

Check whether the BD-Live Internet Connection menu is set

 

to Allow(All).

 

If all above fails, contact the contents provider or update

 

the product to the latest firmware.

When using the BD-Live ser-

The memory device must have at least 1 GB of free space

to accommodate the BD-Live service. You can check the

vice, an error occurs.

available size in Delete BD Data.

 

 

Recording

"Performance test failed."

Using lower quality USB storage device not supporting Re-

message appears, and also

cording function can cause this kind of problem. It is rec-

Schedule Recording / record-

ommended to use USB HDD storage device.

ing and Timeshift function

Recommended specification of USB HDD is at least 5400

does not work.

rpm. USB HDD of RAID type is not supported.

 

Pay channel

 

 

 

Check whether the firmware of CAM is upgraded for com-

 

patiblity with CI+ 1.3Version.

 

Some CAM's in the market with older firmware versions

 

are not fully interoperable with this device that is compliant

Can not view Pay channel with

to v1.3 specification.

connection CI(+) CAM

It is a problem of legacy CAMs, not this CI Plus compliant

device.

 

 

In this case , this problme can be resolved by applying a

 

firmware upgrade to the CAMs.

 

So, please contact your network operator or CAM operator

 

for it.

 

 

"" When the factory default settings are restored, all stored user BD data is deleted.

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Samsung BD-F8500DA/F8900DA, BD-F8509S/F8909S, BD-F8500N/F8900N, BD-F6900/F6909S, BD-F8500/F8900 manual Problem Solution