Appendix, Troubleshooting | Samsung BD-P3600-XAC-0717, AK59-00104K

appendix

troubleshooting

Before requesting service, please check the following.

	PROBLEM		SOLUTION

No operation can be performed with the		•	Check the batteries in the remote control. They may need replacing.
remote control.		•	Operate the remote control at a distance of no more than 20 feet.
		•
		•	Remove batteries and hold down one or more buttons for several minutes to drain
			the microprocessor inside the remote control to reset it. Reinstall batteries and try
			to operate the remote control again.

Disc does not play.		•	Ensure that the disc is installed with the label side facing up.
		•	Check the region number of the Blu-ray Disc/ DVD.

Disc Menu does not appear.		•	Check if the disc has a Menu.

The	icon appears on the screen.	•	This icon appears when an invalid button is pressed.
		•	The features or action cannot be completed at this time because :
			1. The Blu-ray Disc/ DVD’s software restricts it.
			2. The Blu-ray Disc/ DVD’s software doesn’t support the feature (e.g., angles)
			3. The feature is not available at the moment.
			4. You’ve requested a title or chapter number or search time that is out of range.

Play mode differs from the Setup Menu		•	Some of the functions selected in the Setup Menu may not work properly if the
selection.			disc is not encoded with the corresponding function.

The screen ratio cannot be changed.		•	The Screen Ratio is fixed on your Blu-ray Disc/ DVDs.
		•	This is not a problem with the player.

No audio.		•	Make sure you have selected the correct Digital Output in the Audio Options Menu.

The screen is blocked		•	Press the SKIP (]) button (on front panel) for more than 5 seconds with no disc
			inside. All settings will revert to the factory settings.
		•	When the factory default settings are restored, all the user data stored in the
			BD data will be deleted.

If the HDMI output is set to a resolution your		•	Press the SKIP (]) button (on front panel) for more than 5 seconds with no disc
TV cannot support (for example, 1080p), you			inside. All settings will revert to the factory settings.
may not see a picture on your TV.		•	When the factory default settings are restored, all the user data stored in the
		•
			BD data will be deleted.

Forgot password		•	Press the SKIP (]) button (on front panel) for more than 5 seconds with no disc
			inside. All settings including the password will revert to the factory settings.
			Don't use this unless absolutely necessary.
		•	When the factory default settings are restored, all the user data stored in the
			BD data will be deleted.

82_ appendix

BD-P3600-XAC-0717, AK59-00104K specifications

The Samsung AK59-00104K, BD-P3600-XAC-0717 is a remarkable component in the realm of home entertainment, specifically designed to enhance the audio-visual experience. This remote control and player showcase innovative technologies and a user-friendly design, making it a must-have for Samsung enthusiasts.

At the heart of the BD-P3600 is its ability to deliver stunning Full HD 1080p video playback. The advanced image processing technology ensures that every image is crisp, clear, and vibrant, displaying rich colors and intricate details. This feature, combined with the player’s support for various media formats including DVDs, CDs, and Blu-rays, makes it a versatile choice for diverse entertainment needs.

One of the standout characteristics of the BD-P3600 is its integrated Wi-Fi capability. This connectivity feature enables users to stream movies, music, and TV shows from popular online services like Netflix, YouTube, and Hulu, expanding the entertainment options beyond physical media. By leveraging Smart Hub technology, the player offers a user-friendly interface that provides easy access to a variety of streaming apps and content.

Additionally, the BD-P3600 includes Samsung’s advanced upscaling technology. This feature enhances the quality of standard-definition content, transforming it to near High Definition (HD) quality. It makes older movies and shows look more contemporary, offering users an enriched viewing experience without requiring them to replace their existing libraries.

Audio quality is equally impressive with the BD-P3600. The player supports advanced audio formats like Dolby TrueHD and DTS-HD Master Audio, delivering exceptional sound clarity and depth. This makes it a perfect companion for home theater systems, creating an immersive audio environment that complements the stunning visuals.

The Samsung AK59-00104K remote control is specifically designed for ease of use. With an ergonomic layout, intuitive button placement, and dedicated keys for quick access to streaming services, it simplifies the user experience. Furthermore, the remote features a sleek design that matches the modern aesthetics of Samsung appliances.

In summary, the Samsung AK59-00104K, BD-P3600-XAC-0717 combines state-of-the-art technologies with thoughtful design. Its Full HD video capability, Wi-Fi connectivity, advanced upscaling, and high-quality audio support position it as a leading choice for anyone looking to elevate their home entertainment experience. Whether enjoying classic films or the latest blockbusters, this player ensures that users enjoy every moment in stunning quality.

Samsung BD-P3600-XAC-0717, AK59-00104K user manual Appendix, Troubleshooting, Problem Solution

Models: BD-P3600-XAC-0717 AK59-00104K

appendix

troubleshooting

PROBLEM

SOLUTION

3. The feature is not available at the moment.

BD data will be deleted.

Forgot password

82_ appendix

BD-P3600-XAC-0717, AK59-00104K specifications