Reference Manual for th e Pr oSafe VPN F irewall 25 with 4 Gigabi t LAN a nd Dual WAN Por ts
-5
202-10085-01, March 2005
WAN Port Connection Status ...........................................................................8-18
Dynamic DNS Status .......................................................................................8-19
Internet Traffic Information .................. ...................... ....................... ................8-19
LAN Ports and Attached Devices ...........................................................................8-20
Known PCs and Devices .................................................................................8-20
DHCP Log .......................................................................................................8-22
Port Triggering Status ............... ... .................... ................................... .............8-22
Firewall ...................................................................................................................8-23
VPN Tunnels ................ ... ... ... .................... ... ................... .... ................... ... .............8-26
SNMP ..................................................................................................................... 8-27
Diagnostics ............ ... .................... ... ................... .... ................... ................... .... ......8-27
Configuration File Management ...................................................................................8-29
Restoring and Backing Up the Configuration .........................................................8-30
Upgrading the Firewall Software ............................................................................8-30
Erasing the Configuration (Factory Defaults Reset) ...............................................8-31
Chapter 9
Troubleshooting
Basic Functioning ...........................................................................................................9-1
Power LED Not On ...................................................................................................9-1
LEDs Never Turn Off ................................................................................................9-2
LAN or Internet Port LEDs Not On ............... ... ... .... ................... ... .... ................... ... ..9-2
Troubleshooting the Web Configuration Interface ..........................................................9-3
Troubleshooting the ISP Connection ..............................................................................9-4
Troubleshooting a TCP/IP Network Using a Ping Utility .................................................9-5
Testing the LAN Path to Your Firewall ......................................................................9-5
Testing the Path from Your PC to a Remote Device ................................................9-6
Restoring the Default Configuration and Password ...... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..9-7
Problems with Date and Time .........................................................................................9-7
Appendix A
Technical Specifications
Appendix B
Network, Routing, Firewall, and Basics
Related Publications ...................................................................................................... B-1
Basic Router Concepts .................................................................................................. B-1
What is a Router? ................................................................................................... B-2