Warranty & Service

FAQs and Troubleshooting

EN

 

What should I do if the oven doesn’t heat up?

Check to see if one of the following actions resolves the issue:

The oven may not be switched on. Switch the oven on.

The clock may not be set. Set the clock (see section “Setting the clock”).

Check to see if the required settings have been applied.

A household fuse may have blown or a circuit breaker may have tripped. Replace the fuses or reset the circuit. If this happens repeatedly, call an authorised electrician.

What should I do if, even though the oven function and temperature have been set, the oven does not heat up?

There may be problems with the internal electrical connections. Call your local service centre.

What should I do if an error code appears and the oven does not heat up?

There is a fault in the internal electrical circuit connection. Call your local service centre.

What should I do if the time display is blinking?

There was a power failure. Set the clock (see section “Setting the clock”).

What should I do if the oven light doesn’t illuminate?

The oven light is faulty. Replace the oven light bulb (see section “Changing the lamp”).

What should I do if the oven’s fan is running without having been set?

Following use, the oven’s fan runs until the oven has cooled down. Call your local service centre if the fan continues to run after the oven has cooled down.

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Samsung BT65TDFSTP/XEH manual Warranty & Service, FAQs and Troubleshooting, What should I do if the oven doesn’t heat up?