Reference

Table 4: CD troubleshooting

Problem

What to do

 

 

Information downloaded from CDDB is

1. Click the Setup button and click on the CD tab.

for another CD.

2. Deselect the “Use first match for CD track info” option.

 

 

3. Click the OK button and then click the Get Track Info button. CDDB

 

should provide all matches available.

 

4. Select the appropriate match from the list.

 

 

When playing a CD, I always get the

Make sure there is an active Internet connection to your computer. If you did

message “Unknown Artist” followed

not register during installation, re-install the software and make sure you pro-

by “CDDB service not available.”

vide a valid e-mail address.

 

 

CDDB information is not automatically

On your computer, open the Control Panel and then open Internet Options.

downloaded when I insert a CD, even

Select the option, “Automatically Connect to the Internet.”

though I have selected the option to

 

do this.

 

 

 

The Record CD button is grayed and

Your CD-ROM drive does not support simultaneous play and record. Stop play-

does not respond when I play a CD.

back of CD and button should become available. If the Record CD button is

 

still grayed, your CD-ROM drive may not support digital audio extraction.

 

 

Audio CDs do not play automatically

Click the Setup button and click on the CD tab. Select the “Automatically play

when inserted and the application is

CDs when inserted” option.

closed.

 

 

 

Another application is launched when I

Click the Setup button and click on the CD tab. Click the “Register as CD

insert an audio CD.

default player” checkbox to register the Wave/PCsystem as your default CD

 

player.

 

 

When trying to record a CD track, an

Try cleaning the CD. If problem persists, the CD is probably scratched.

“Error” message appears in the status

 

column.

 

 

 

CD stops playing in middle of track.

Clean the CD and try again. If problem persists, click the Setup button and

 

click on the CD tab. Select the “Analog” mode.

 

 

Table 5: Music Files troubleshooting

Problem

What to do

 

 

Another application is launched when I

Click the Setup button and click on the Music Files tab. Click the “Register as

double-click on an MP3 or WAV file.

default player” checkbox to register the Wave/PC system as your default MP3

 

and WAV files player.

 

 

After re-importing my music, all the

All changes made to music file information are retained within the Wave/PC

changes I made were erased.

system database. In order to make these changes a permanent part of the MP3

 

file header:

After copying my music files to

1.

Click the Setup button.

another computer, and scanning the

2.

Click on the Music Files tab.

hard drive for files, the changes I made

were not present.

3. Click the “Automatically update music files upon editing” checkbox.

 

 

 

The play mode (Repeat, Repeat Track,

This can happen when switching from one preset to another. Each preset can

Shuffle, Shuffle Repeat, Normal) is

be set independently to its own play mode. If you are not playing any presets,

changing automatically.

you can switch the play mode by clicking the Mode button.

 

 

 

PDF259774_00

April 12, 2001

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Bose PDF259774_00 manual Music Files troubleshooting