Symptom | Check/Remedy |
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PC Share Manager function |
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I can see folders shared through the | • Since it shows only files corresponding to the Image, Music, and Movie |
PC Share Manager, but I cannot see | categories, files that do not correspond to these categories may not be |
the files. | displayed. |
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AllShare function |
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Video is played intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • Wireless connection between the server and the product is unstable. |
| Check the connection. |
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AllShare connection between TV | • IP address under the same subnetwork should be unique, otherwise IP |
and PC is unstable. | collision can results in such a phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
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I cannot connect to the | • Check whether the network connection is successful or not by using Network |
server. | Test menu. (See page 44) |
| • Check whether the USB memory device is connected with product or not. |
| • The memory device must have at least 1GB of free space to accommodate the |
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| You can check the available size in BD Data Management. (See page 39) |
| • Please check whether the |
| (All). |
| • If all above fails, contact the contents provider or update the latest firmware. |
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When using the | • The memory device must have at least 1GB of free space to accommodate the |
an error occurs. |
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| You can check the available size in BD Data Management. (See page 39) |
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✎NOTE
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
06 Other information