Samsung CLX4195FW, CLX6260FW, CLX-6260FW

Clearing paper jams

133

4. Troubleshooting

In the duplex unit area

CLX-626xND/CLX-626xFD/CLX-626xFR/CLX-626xFW Series only.

Contents

Main 1. Introduction Key benefits Environmentally friendly Fast high resolution printing Convenience Key benefits Wide range of functionality and application support Supports various wireless network setting method Some features and optional goods may not be available depending on model or country. Operating System (: Included, Blank: Not available) Software Page (: Included, Blank: Not available) Variety feature Page Page Page ( : Included, : Optional, Blank: Not available) Useful to know The machine does not print. Where can I purchase accessories or supplies? The status LED flashes or remains constantly on. A paper jam has occurred. About this users guide Conventions General icons Explanation of all icons and signs used in this chapter Important safety symbols Operating environment Warning Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Front view Page Rear view Type A(CLX-419xN/ CLX-419xFN/ CLX-626xND/ CLX-626xFD/ CLX-626xFR Series) Page Page Type B(CLX-419xFW/ CLX-626xFW Series) Page Turning on the machine Installing the driver locally Windows 1 2 3 Reinstalling the driver Page Page Page 2. Menu Overview and Basic Setup Page Page Page CLX-419xFW/ CLX-626xFW Series Introducing the Home Screen Page Page Page Page Page Page Machines basic settings 1 2 Machines basic settings 3 4 5 Tray overview Loading paper in the tray Tray 1 / optional tray LGL 1 2 3 4 5 6 "Setting the paper size and type" on page 58). Multi-purpose (or Manual feeder) tray Tips on using the multi-purpose (or manual feeder) tray 1 2 Load the paper. 3 4 Printing on special media To see for paper weights for each sheet, refer to "Print media specifications" on page 146. Envelope Transparency Labels Card stock/ Custom-sized paper Preprinted paper Glossy Photo Setting the paper size and type 1 2 4 Using the output support Preparing originals On the scanner glass Page 3 In the document feeder 1 2 Page Printing 1 2 3 5 4 Canceling a print job Opening printing preferences 1 2 3 4 Page Eco printing Setting Eco mode on the control panel 1 Setting eco mode on the driver Eco options Result simulator Secure printing Starting secure printing on the driver 2 3 4 Basic copy 1 2 5 3 4 1 3 Original Type 1 3 Reduced or enlarged copy To select from the predefined copy sizes 1 3 To scale the copy by directly entering the scale rate 1 2 4 ID card copying Page Page Basic scanning Basic Scanning 1 2 3 1 2 Page 3 4 5 6 7 1 3 Darkness 1 2 3 About USB memory A B Plugging in a USB memory device Scanning to a USB memory device Scanning 1 2 3 Customizing Scan to USB 1 2 3 4 5 Printing from a USB memory device Page Page Page 3. Maintenance Page Available consumables Page Available accessories You can purchase and install accessories to enhance your machines performance and capacity. Available maintenance parts Storing the toner cartridge Handling instructions Toner cartridge usage Storing the toner cartridge Estimated cartridge life Redistributing toner Page Replacing the toner cartridge Page Page Replacing the waste toner container Page Precautions Setting Device Options 1 2 3 4 5 6 7 Upgrading a memory module Page Monitoring the supplies life Setting the toner low alert 1 2 Cleaning the outside Cleaning the inside Page Cleaning the pickup roller Cleaning the scan unit 1 2 3. Maintenance 3 4 Page 4. Troubleshooting Tips for avoiding paper jams When an original document jams in the document feeder, a warning message appears on the display. Page Page Page Original paper jam in scanner duplex path Clearing paper jams In tray1 Page Page Page Page Page Clearing paper jams Inside the machine Page Page Page Page Page Understanding the status LED The color of the LED indicates the machine's current status. Understanding the status LED Paper Jam-related messages Toner-related messages Tray-related messages Network-related messages Misc. messages Page Page Page General specifications Page Page Print media specifications Page Page Page Page Page System requirements Microsoft Windows Mac Linux Unix Page Network environment Laser safety statement Ozone safety Page Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) (The United States of America only) Taiwan only Radio frequency emissions FCC information to the user Canadian radio interference regulations United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use: Russia only Germany only Turkey only Thai only Canada only Fax Branding You should also know that: Replacing the Fitted Plug (for UK Only) Important Important warning: Declaration of conformity (European countries) Approvals and Certifications EC Certification European radio approval information (for products fitted with EU-approved radio devices) European states qualified under wireless approvals: European states with restrictions on use: Israel only Regulatory compliance statements Page Page Copyright Page 1. Software Installation Installation for Mac Reinstallation for Mac Installation for Linux Reinstallation for Linux 2. Using a Network- Connected Machine Useful network programs SyncThru Web Service SyncThru Web Admin Service SetIP wired network setup Printing a network configuration report 1 2 3 4 5 Page Page Windows 1 2 3 4 5 6 7 connected to your network. Then, click Next. Following table shows commands that can be used in the command window. 8 wish to use and click OK. Page Page 14 15 16 17 18 19 Page Installing the UNIX printer driver package 1 2 5 3 4 Page From the control panel Activating IPv6 1 2 3 Page IPv6 address configuration 1 2 3 Getting started Understanding your network type Wireless network name and network password Introducing wireless set up methods Using the WPS button Choosing your type Page Machines without a display screen Connecting in PBC mode 1 2 3 Connecting in PIN mode 1 2 3 4 Re-connecting to a network Canceling the connection process Disconnecting from a network Using the menu button or touch screen 1 2 Setup using Windows Access point via USB cable (recommended) Items to prepare 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Setup using Mac Page 12 13 14 Page 12 settings and click Next. 13 14 15 Using a network cable Printing a network configuration report IP setting using SetIP Program (Windows) 1 2 3 4 5 6 7 8 3 9 10 4 5 6 Setting the Wi-Fi Direct for mobile printing Setting up Wi-Fi Direct Setting up the mobile device Troubleshooting for wireless network Problems during setup or driver installation Printers Not Found Connecting Failure - SSID Not Found Connecting Failure - Invalid Security Connecting Failure - General Connection Error Other problems Page Page Samsung MobilePrint What is Samsung MobilePrint? Downloading Samsung MobilePrint Supported Mobile OS Supported devices AirPrint Page Google Cloud Print Registering your Google account to the printer 1 2 3 4 5 6 Page Page 3. Useful Setting Menus Before you begin reading a chapter Print Copy feature Or press Copy > select the menu item you want on the touch screen. Page Page Page Page Copy Setup Fax Feature Sending setup Or press Setup > Machine Setup > Next > Fax Setup on the touch screen. Receiving setup Or press Setup > Machine Setup> Next > Fax Setup on the touch screen. Change Default setup Scan feature Or press Scan > select the menu item you want on the touch screen. Scan setup Or press Scan > select the menu item you want on the touch screen. Page Page Machine setup Or press Setup > Machine Setup > select the menu item you want on the touch screen. Page Page Page Page Paper setup Sound / Volume Report Maintenance Press (Menu) > System Setup > Maintenance on the control panel. 14 Press (Menu) > System Setup > Job Manage on the control panel. Job manage Address book setup Press Setup > Machine Setup > Next > Address Book on the touch screen. Document box Press Document Box > Next > select the menu item you want on the touch Network setup Page Page Admin setup Press Setup > Admin Setup > Next on the touch screen. Eco Press Eco > select the menu item you want on the touch screen. Direct USB Press Direct USB > select the menu item you want on the touch screen. 4. Special Features Altitude adjustment Storing email address Storing on your machine 1 2 3 4 5 Page Entering various characters Entering alphanumeric characters Keypad letters and numbers Registering a speed dial number 1 2 3 4 5 Using speed dial numbers Page Page Page Registering authorized users Page Using advanced print features Printing to a file (PRN) You will sometimes need to save the print data as a file. 1 2 3 For example, c:\Temp\file name. Understanding special printer features Page Page Page Page Page Page Using Direct Printing Utility What is Direct Printing Utility? Printing 1 2 3 4 5 Page Page Linux printing Printing from applications 1 2 3 4 5 6 7 Printing files 1 2 4 3 Configuring Printer Properties 1 2 3 Unix printing Proceeding the print job 1 2 3 4 5 Changing the machine settings General tab Image tab Text tab Margins tab Printer-Specific Settings tab Basic scanning method Setting the scan settings in the computer 1 2 3 4 5 Scanning from network connected machine 1 2 3 Page Page Page Page Page 5 6 Linux scanning Scanning 1 2 3 Page Page Automatic redialing 1 2 3 Redialing the fax number 1 2 3 1 2 3 4 5 6 Page Forwarding a sent fax to another destination 1 2 3 4 Forwarding a received fax 1 2 3 4 Sending faxes on both sides of paper 1 2 Receiving a fax in the computer 1 2 3 4 5 Changing the receive modes 1 2 Receiving manually in Tel mode Receiving in Answering Machine/Fax mode Receiving faxes with an extension telephone Receiving faxes using DRPD mode 1 2 3 4 Receiving in secure receiving mode Printing received faxes 1 2 3 Printing faxes on both sides of the paper 1 2 4 Receiving faxes in memory Using shared folder features Creating a shared folder 3 1 2 Using the shared folder Page Using optional device features Page Page Samsung Easy Color Manager Page Easy Eco Driver Accessing SyncThru Web Service 1 2 Logging into SyncThru Web Service 1 2 SyncThru Web Service overview Settings tab Security tab Maintenance tab E-mail notification setup 1 2 3 4 5 6 Setting the system administrators information Page Understanding Samsung Easy Document Creator Page Page Page Page Understanding Samsung Easy Printer Manager Advanced settings user interface overview Device Settings Scan to PC Settings Fax to PC Settings Alert Settings (Windows only) Job Accounting Using Samsung Printer Status Samsung Printer Status overview Using Samsung Printer Status Opening Unified Driver Configurator 1 2 3 Printers configuration Printers tab Classes tab Ports configuration 6. Troubleshooting Paper feeding problems Power and cable connecting problems Page Page Page Page Page Page Page Page Page A A Page Copying problems Page Scanning problems Page Faxing problems Common Windows problems Common Mac problems Common Linux problems Page Common PostScript problems