Smoke and bad smell when initial operating.
•It’s a temporary condition by new component heating. Smoke and smell will disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with putting lemon formation or lemon juice in the cabinet.
If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.
Please have the following information read;
•The model and serial numbers, normally printed on the rear of the oven
•Your warranty details
•A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Error codes
Error Items | Code |
| Error Beep | Cause |
Power | E1 |
| One long beep | Power frequency is other than 50 Hz. |
frequency Error |
|
| for 2 sec. |
|
(50/60 Hz) | Remedy |
|
| |
| Unplug the power cord plug and check if the power frequency | |||
| is 50 Hz. |
|
| |
| Plug the power cord in 50 Hz power source and see If “E1” | |||
| appears. If the error code is displayed again even after the correct | |||
| power source is provided, contact the nearest service centre. | |||
|
|
|
| |
Thermistor | E21 |
| One long beep | Thermistor Sensor which is supposed |
Open Error |
|
| for 2 sec. | to sense the temperature of the cavity |
|
|
|
| inside does not work properly. |
|
|
|
| (Thermistor Sensor open) |
|
|
|
|
|
| Remedy |
|
| |
| Unplug the power cord and wait for more than 10 seconds. | |||
| Plug the power cord again. If the symptom persists, contact the | |||
| nearest service centre. |
| ||
|
|
|
|
|
Error Items | Code |
| Error Beep | Cause |
Thermistor | E22 |
| One long beep | Thermistor Sensor which is supposed |
Short Error |
|
| for 2 sec. | to sense the temperature of the cavity |
|
|
|
| inside does not work properly. |
|
|
|
| (Thermistor Sensor short) |
|
|
|
|
|
| Remedy |
|
| |
| Unplug the power cord and wait for more than 10 seconds. | |||
| Plug the power cord again. If the symptom persists, contact the | |||
| nearest service centre. |
| ||
|
|
|
| |
Temperature of | E3 |
| One long beep | The oven cavity gets too hot due to |
exhaust air too |
|
| for 2 sec. | excessive operation with no load or |
High Error |
|
|
| small load, or due to some blocking |
|
|
|
| materials around the Air Filter or Air |
|
|
|
| Exhaust at the back of the oven. |
|
|
|
|
|
| Remedy |
|
| |
| Open the oven door and check if 1) the oven has been operating | |||
| with no load or too small load, 2) the air filter is placed in a | |||
| wrong position, or 3) any blocking materials exist around the | |||
| Air Exhaust. Cool down the oven (for approx. 30 min) under the | |||
| normal temperature. The oven is back to normal when the error | |||
| code “E3” disappears and “ON” appears again in the display | |||
| window. |
|
| |
| Unplug the power cord, remove the blocking materials around | |||
| the ventilation openings, cool down the oven (for approx. 30 min) | |||
| sufficiently, plug the power cord in again and check if the error | |||
| code appears again. |
| ||
| If the symptom persists even when the oven is cooled down | |||
| sufficiently, contact the nearest service centre. | |||
|
|
|
| |
E41 |
| One long beep | The circuitry inside the oven is not | |
Error |
|
| for 2 sec. | working correctly. |
| Remedy |
|
| |
| Unplug the power cord and wait for 10 seconds. | |||
| Plug the power cord in again and check if the error code “E41” | |||
| appears again. If the symptom persists, contact the nearest | |||
| service centre. |
| ||
|
|
|
|
|
English - 18
|
| ||
|
| ||
|
|
|
|