warranty and service

FAQS AND TROUBLESHOOTING

A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

Repairs to the appliance are to be performed only by a qualified service technician. WARNING Improperly effected repairs may result in considerable risk to the user. If your

appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.

•The appliance is properly switched on.

•The control indicators in the control panel are illuminated.

•The cooking zone is switched on.

•The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

•A period of more than 10 seconds has elapsed between when the On/Off button was actuated and the desired cooking zone switches on (see the section “Switching the appliance on”).

•The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth indicator suddenly disappears?

This could be a result of one of two possibilities:

•The On/Off sensor was accidentally actuated.

•The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

•The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•The control panel is partially covered by a damp cloth or liquid.

•The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

•The control panel is partially covered by a damp cloth or liquid. To reset, press the “On/Off” control sensor.

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CTN264EA01/XEO specifications

The Samsung CTN264EA01/XEO is an innovative and stylish combination of design and functionality, making it a standout appliance in the world of modern refrigeration. This refrigerator is engineered to meet the needs of contemporary households, offering a blend of cutting-edge technology and user-friendly features that enhance convenience and efficiency.

One of the standout features of the CTN264EA01/XEO is its ample storage capacity, designed to accommodate the varying needs of families. With a generous total capacity of 264 liters, it efficiently organizes everything from fresh vegetables to frozen meats. The refrigerator section offers adjustable shelves, allowing users to customize the internal layout to suit their storage preferences. Additionally, the door bins provide extra space for frequently used items, ensuring easy access and organization.

The cooling technology utilized in this model is noteworthy. It employs Samsung's No Frost technology, which eliminates the need for manual defrosting. This system circulates cool air consistently throughout the refrigerator, preventing ice build-up and maintaining optimal humidity levels. As a result, food stays fresher for longer, while users enjoy hassle-free maintenance.

Energy efficiency is a key characteristic of the CTN264EA01/XEO. This refrigerator is designed with an energy-efficient compressor that minimizes electricity consumption, contributing to lower energy bills and a reduced carbon footprint. Furthermore, it often boasts a high energy efficiency rating, making it a smart choice for eco-conscious consumers.

In terms of design, the CTN264EA01/XEO features a sleek, modern aesthetic with a stainless-steel finish that complements any kitchen décor. The interior is well-lit with LED lighting, providing improved visibility and a bright ambiance. Additionally, the refrigerator operates quietly, enhancing the overall comfort of your kitchen environment.

Another significant feature is the versatile freezer compartment, which can be used for both frozen foods and ice-making. Some models also include a fast freeze function, allowing users to rapidly lower the temperature for preserving the freshness of newly stored items.

In summary, the Samsung CTN264EA01/XEO is a remarkable refrigerator that combines style, functionality, and advanced technology. With its spacious interior, efficient cooling system, energy-saving design, and attractive appearance, it stands out as an excellent choice for any modern kitchen, meeting the needs of families while providing superior performance and convenience.
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