What should I do if the display is illuminated?

Check for the following:

•The hob is overheated because of abnormal operation.

•After hob is cooled down, press the “On/Off” control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

•Cookware is unsuitable or too small or no cookware has been placed on the cooking zone

•If you use suitable cookware, displayed message will automatically disapear.

What should I do if the cooling fan runs after the hob is turned off?

Check for the following:

•When you have finished using the hob, the cooling fan runs by itself for cooling down.

•After the hob’s electronics has cooled down, the cooling fan will be turned off.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the

warranty period.

SERVICE

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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CTN264EA01/XEO specifications

The Samsung CTN264EA01/XEO is an innovative and stylish combination of design and functionality, making it a standout appliance in the world of modern refrigeration. This refrigerator is engineered to meet the needs of contemporary households, offering a blend of cutting-edge technology and user-friendly features that enhance convenience and efficiency.

One of the standout features of the CTN264EA01/XEO is its ample storage capacity, designed to accommodate the varying needs of families. With a generous total capacity of 264 liters, it efficiently organizes everything from fresh vegetables to frozen meats. The refrigerator section offers adjustable shelves, allowing users to customize the internal layout to suit their storage preferences. Additionally, the door bins provide extra space for frequently used items, ensuring easy access and organization.

The cooling technology utilized in this model is noteworthy. It employs Samsung's No Frost technology, which eliminates the need for manual defrosting. This system circulates cool air consistently throughout the refrigerator, preventing ice build-up and maintaining optimal humidity levels. As a result, food stays fresher for longer, while users enjoy hassle-free maintenance.

Energy efficiency is a key characteristic of the CTN264EA01/XEO. This refrigerator is designed with an energy-efficient compressor that minimizes electricity consumption, contributing to lower energy bills and a reduced carbon footprint. Furthermore, it often boasts a high energy efficiency rating, making it a smart choice for eco-conscious consumers.

In terms of design, the CTN264EA01/XEO features a sleek, modern aesthetic with a stainless-steel finish that complements any kitchen décor. The interior is well-lit with LED lighting, providing improved visibility and a bright ambiance. Additionally, the refrigerator operates quietly, enhancing the overall comfort of your kitchen environment.

Another significant feature is the versatile freezer compartment, which can be used for both frozen foods and ice-making. Some models also include a fast freeze function, allowing users to rapidly lower the temperature for preserving the freshness of newly stored items.

In summary, the Samsung CTN264EA01/XEO is a remarkable refrigerator that combines style, functionality, and advanced technology. With its spacious interior, efficient cooling system, energy-saving design, and attractive appearance, it stands out as an excellent choice for any modern kitchen, meeting the needs of families while providing superior performance and convenience.
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