troubleshooting

Before requesting service, please check the following.

Symptom

Check

Remedy

 

 

 

The unit will not turn on.

• Is the power cord plugged

• Connect the power plug to

 

into the outlet?

the outlet.

 

 

 

A function does not work when

• Has the Wireless Audio with

• Disconnect the power plug

the button is pressed.

Dock or the remote been

and connect it again.

 

exposed to static electricity?

 

 

 

 

Sound is not produced.

• Is the unit properly

• Connect it correctly.

 

connected to device?

• Press the Mute button to

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to

• Adjust the volume.

 

minimum?

 

 

 

 

The remote control does not

• Are the batteries drained?

• Replace with new batteries.

work.

• Is the distance between

• Operate closer to the main

 

remote control and main

unit.

 

unit too far?

 

 

 

 

The Sound Share (TV pairing)

• Is your TV a supporting

• Check whether your TV is a

failed.

model?

supporting model or not.

 

• Is your TV firmware the

(Samsung.com)

 

latest version?

• Update your TV with the

 

• Does an error occur in

latest firmware.

 

connection?

• Reset the unit.

 

 

Press Play/Pause Button for

 

 

5 seconds on the remote

 

 

control.

 

 

• Contact the call centre.

 

 

 

gEnG eshootin ●troubl

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Samsung DA-E650/ZN, DA-E650/EN, DA-E651/XN, DA-E651/EN, DA-E650/ZF, DA-E651/ZF, DA-E650/SJ, DA-E651/XE manual Troubleshooting

DA-E650/SQ, DA-E651/XE, DA-E651/EN, DA-E650/EN, DA-E651/ZF specifications

The Samsung DA-E650/EN and DA-E651/EN represent a significant evolution in the realm of audio technology, providing users with a premium sound experience integrated with elegant design. These models stand out for their distinctive features, advanced technologies, and user-centric design, making them a focal point for audiophiles and casual listeners alike.

One of the key characteristics of the DA-E650 and DA-E651 is their dual docking capability that supports both Apple and Android devices. This versatility allows users to connect their smartphones, tablets, or other devices effortlessly, ensuring compatibility with a wide range of user preferences. The innovative design also includes Bluetooth connectivity, enabling users to stream music wirelessly from their devices without the constraints of cables.

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