Samsung DVD-R170 user manual Troubleshooting DVD, Reference

TROUBLESHOOTING (DVD)

PROBLEM	EXPLANATION/SOLUTION
icon appears on the screen.	You cannot use the operation or function due to one of the following reasons:
	(1) Your DVD disc does not support the feature (for example, angles)
	(2) You've requested a title, chapter, or scan time that is out of the correct range.
Play mode settings are different from the	The disc does not support all the selected functions.
settings configured with the Setting menu.
	In this case, some settings you configure on the Setting menu may not work properly.
Cannot change the aspect ratio.	Aspect ratio is fixed on DVD disc.
No audio output.	Check whether you selected the correct digital output in the Audio Output Options menu.
No video or audio output.	Did you move your DVD Recorder suddenly from a cold place to a warm place?
The disc tray is ejected after 2 to 5 seconds.	In this case, do not connect the plug to the power outlet and wait for two hours.
	Then insert the disc and try to play back again. It will work properly when condensation
	has evaporated.
Angle operation does not work during	Angle operation is available only when the disc contains images captured at different angles.
playback of a DVD disc.
The disc revolves, but no image or bad	• Check whether there is damage or foreign materials on your disc.
quality images are output.	• Some discs with bad manufacturing quality may not be played back.
	• If the scene changes from dark to bright suddenly, the screen may jitter temporarily,
	but it is not defective.
Desired sound language and subtitle	Sound languages and subtitle languages are disc-specific.
language are not played.	Only the sound and subtitle languages contained on a DVD disc are available and
	displayed on the disc menu.
No progressive output.	• Check whether you selected the corrent Progessive options in the Video Options.
The remote control doesn't work.	• Point the remote control at the remote control sensor on your DVD Recorder.
	Operate within distance. (15ft)
	Remove obstacles between your DVD Recorder and remote control.
	• Check whether the batteries are depleted.
Other problems	• Read the table of contents and then find and read the sections describing your
	problem, and follow the directions given.
	• Turn the unit off and on.
	• If your problem still persists, contact your nearest Samsung customer service.

If you are unable to solve the problem after reading the above instructions, note:

•The model and serial number on the rear of your DVD Recorder

•The warranty information

•A clear description of the problem

Then contact SAMSUNG customer service at 0800-124-421 or 4004-0000.

● REFERENCE

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