Samsung DVD-SH897M No sound Are you watching a programme in slow or skip mode?, No audio output

PROBLEM	EXPLANATION/SOLUTION
No sound.	• Are you watching a programme in slow or skip mode?
	If you are playing a programme at a speed other than normal speed, sound will not
	be heard. (Except for forward search (X 2) in disc.)
	• Check the connections and settings. (See pages 26~31, 42~43)
	• Check whether the disc is damaged. Clean the disc, if necessary.
	• Check whether the disc is inserted correctly with the label facing up.
No audio output.	Check whether you have selected the correct digital output options in the Audio
	Output Options menu. (See pages 42~43)
Timer lamp flickers.	• Check there is enough space in the disc or HDD for recording.
	• Check whether the current disc is recordable or not.
	Make sure to check before the start time of recording.
Timer recording does not work	• Re-check the recording time and the end time settings again.
properly.	• Recording will be cancelled if the power is interrupted due to a power failure or
	another similar reason while recording.
Cannot copy into USB or vice-versa	• Check the USB connection. Disconnect and try to connect again.
	• Refer to “Compatible USB devices at host port” on page 8.
No HDMI output.	• Check the Video output is HDMI enabled.
	• Check the connection between the TV and the HDMI jack of the HDD & DVD
	Recorder.
	• See if your TV supports HDMI.
Abnormal HDMI output screen.	If snow noise appears on the screen, it means that TV does not support HDCP
	(High bandwidth Digital Content Protection).
HDMI output Jitter.	• Check your TV system setup correctly.
	• Please refer to the user’s manual of your TV.
The remote control doesn’t work.	• Point the remote control at the remote control sensor on your HDD & DVD Recorder.
	Allow for proper distance. Remove obstacles between your HDD & DVD Recorder
	and the remote control.
	• Check whether the batteries are drained.
	• Check the TV/DVD selection button setting.
	• Check whether TV, DVD or HDD control button is selected or not.
I forgot my password for parental	Press and hold the Play/Pause (❯II) buttons on the front panel for more than 10
supervision.	seconds with no disc in the unit. All settings including the password will revert to the
	factory settings. Do not use this unless absolutely necessary.
Is it possible to change a subtitle	A recorded disc is played with only the subtitle and the audio signal which were
and an audio signal on a recorded	selected during recording.
disc?
Other problems.	• Read the table of contents and then find and read the section describing your
	problem, follow the instructions given.
	• Plug your HDD & DVD Recorder off and on.
	• If the problem still persists, contact a nearby Samsung service centre.

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