Table of contents

1

Introduction ......................................................................................................................

1

 

What's New in This Release ......................................................................................................

1

 

Key Features ............................................................................................................................

2

 

Overview ................................................................................................................................

3

 

How HP SAM Works .................................................................................................

4

 

HP SAM Software Components ...................................................................................

6

 

Remote Graphics Software (RGS) ................................................................................

6

 

Common Tasks ........................................................................................................................

7

 

Setting up HP SAM ....................................................................................................

7

 

Setting up a User with a Dynamic Resource ..................................................................

7

 

Setting up a User with Static (Dedicated) Resources .......................................................

9

 

Configuring a Monitor Layout for a User ....................................................................

10

2

Requirements .................................................................................................................

12

 

HP SAM Hardware and Software Requirements .........................................................................

12

 

Architectural Considerations and Best Practices for Setting up an HP SAM Environment . . .

12

 

Domain Environment Requirements for HP SAM ..........................................................

15

 

HP SAM Web and SQL Server Requirements ..............................................................

15

 

HP SAM Registration Service Requirements ...............................................................................

20

 

Access Device Requirements ....................................................................................................

21

 

Thin Client ..............................................................................................................

21

 

Mobile Thin Client ...................................................................................................

22

 

Desktop or Notebook PC .........................................................................................

22

 

Blade Workstation Clients ........................................................................................

22

 

Personal Workstation Clients ....................................................................................

22

 

Other requirements .................................................................................................................

23

 

Create a Service Account .........................................................................................

23

 

Obtain Administrative Rights ....................................................................................

23

 

Change the Firewall ................................................................................................

23

 

Active Directory ......................................................................................................

23

3

Installation .....................................................................................................................

25

 

Order of Installation ...............................................................................................................

25

 

New Installation ......................................................................................................

25

 

Upgrade ................................................................................................................

25

 

Install the HP SAM Web Server and SQL Software .....................................................................

26

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