NOTE: HP recommends that you add the HP SAM web server to the Trusted Sites list. On the access device, open Internet Explorer and go to Tools > Internet Options > Security tab.

If a firewall is installed, you need to make appropriate changes to allow the HP SAM server client through. For example, if HP Sygate Security Agent is installed, add a rule to allow port 3389 for application IEXPLORE.EXE.

To use the Web Client on an access device running Windows XP, 64-bit, you must use Internet Explorer, 32-bit.

HP SAM ActiveX Controls

The HP SAM ActiveX controls are stored as source for distribution on the HP SAM web server during the web server installation process.

If the HP SAM ActiveX controls are replaced on the HP SAM web server during an upgrade, the HP SAM client is automatically upgraded to the newer version the next time the access device connects to the HP SAM web server.

The HP SAM ActiveX controls support RDP 5.0 only, even if RDP 6.0 or later or RGS is installed.

For the HP thin client running Windows XP Embedded or Windows Embedded Standard, the installation of the HP SAM ActiveX components may be repeated every time the access device is rebooted, if it is not saved as part of the thin client image. Use the Web Client Controls installer found in the HP SAM SoftPaq so that you do not need to download and install any controls automatically via the browser.

Windows-based Client

To install the HP SAM client on a Windows-based thin client or on a desktop/notebook PC running Windows XP, Windows Vista, or Windows 7:

1.If you are installing the HP SAM client on a Windows-based thin client, unlock the write filter.

If you do not unlock the write filter before installing or saving configuration information to the XPe client, the installation or configuration information will be lost when the client is turned off.

2.Log onto the access device under an account with local administrative rights and run the scw32- xx##.MSI file (## is the software version) to install the Windows XP-based client. Replace xx with:

●EN = English

●JA = Japanese

●FR = French

●DE = German

●KO = Korean

●ZH-CN = Simplified Chinese

3.Follow the installation wizard.

4.After the software is installed, verify the program is placed on the start menu (Start > All Programs > Hewlett-Packard > HP Session Allocation Client).

5.If you unlocked the write filter in step 1, re-enable it now.

Install and Validate the HP SAM Client Software

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