HP xw2x220c 100

Question

Answer

Why does a user, whose Security Group has been added to HP SAM from a child domain, receive the error “Your account cannot be assigned to any existing roles?”

The user may see this error when logging into HP SAM using his username in UPN (user@domain.dom) format. When UPN is used, HP SAM checks the global catalog for group memberships in Active Directory. Local and Global Security Groups are not visible this way. The administrator has two options—either change the Security Group to be a Universal Security Group, or, instruct the user not to use UPN format when logging in.

I restored my HP SAM database from tape backup after the HP SAM SQL server was recovered from an unexpected failure. Is a synchronize operation enough to get all the latest status for all computing resources?

It depends on when the database backup was performed. New computing resources may be registered after the last backup was performed. If so, those computing resources do not exist in the backup data. The synchronize operation works only on computing resources the system is aware of. If the status of those computing resources was offline, disconnected, or online when the SQL server went down, then you must find those computing resources and add them back to the HP SAM system. To do that, stop and restart the registration service on those units. When in doubt, stop and restart the registration service on all of the computing resources. This action has no impact on current users active on the computing resources.

92	Appendix B Frequently Asked Questions

Contents

Page Page About This Book WARNING CAUTION: Page Table of contents 4 Administration Page Page 1 Introduction What's New in This Release Key Features Overview How HP SAM Works Authenticate Before Allocation Page HP SAM Software Components HP SAM Client HP SAM Web Server Common Tasks Page Setting up a User with Static (Dedicated) Resources Connect In Use Configuring a Monitor Layout for a User Page 2 Requirements HP SAM Hardware and Software Requirements Server Sizing SQL Database Considerations Number of HP SAM Servers Regionalization of Data Centers Multiple SQL Databases HP SAM Web Server Hardware Requirements HP SAM Web Server Software Requirements HP SAM SQL Database Server Hardware Requirements Page Page Page HP SAM SQL Database Server Software Requirements HP SAM Registration Service Requirements Access Device Requirements Mobile Thin Client Desktop or Notebook PC Blade Workstation Clients Personal Workstation Clients Other requirements Page 3 Installation Order of Installation Install the HP SAM Web Server and SQL Software HP SAM Web Site HP SAM Database Browse User Name Password Properties ASP.NET ASP.NET version Grant Users HP SAM Administrator Access Configure HP SAM System Settings Install and Validate the HP SAM Registration Service Software Save As Create the HP SAM Registration Service Configuration File C:\Program Files\Hewlett- Packard\HP SAM Registration Service [WebServerList] [RolesList] [AssetGroupList] ServicePort DnsDomain Install and Validate the HP SAM Client Software Internet Explorer-BasedClient HP SAM ActiveX Controls Customization Steps HP Blade Workstation Client Series HP ThinPro GT Client for the HP gt7725 Thin Client Red Hat Enterprise Linux (RHEL) Client Options DefaultPolicy Autodial DefaultUsername DefaultInsecurePassword Debug ConnectionBar.EnableCloseAll Disconnect All ConnectionBar.EnableReconnectAll Reconnect All ConnectionBar.EnableDisconnectInstance Smart Card Settings User Interface Customization Settings EnableServer HP SAM Server EnableDomain KioskMode Bit Policy Entries Themes Animation Caching AutoReconnect MapDrives ClearType ComposedUI Autosize MapClipboard MapDrivesList Global and Local Client Configuration Files Legal Banner Access Device Client: Windows: Workstation Client OS: Linux: Deploy the HP SAM Registration Service to All HP SAM Computing Resources Deploy HP SAM Client Software to All HP SAM Access Devices 4 Administration Log In General Navigation and User Interface Design Managing the HP SAM Administrator Access List Add Security Groups or Organizational Units to the HP SAM Administrator Group a.In Search By, select Organizations (OU) or Security Groups View Remove Users or Groups From the HP SAM Administrator Group Users and Roles HP SAM Administrative Console Tabs Manage Resource Roles Manage Asset Groups Manage Administrative Permissions Manage Users Selected To Assign Resources To Assign Resources Manually 1.Click Manage users Assign Resources Friendly Name Backup Resource Remove To Assign Resources Automatically from Template User To Assign Resources Automatically from Role 5.Select Assign Resources from Role To Assign and Configure a Monitor Layout for the User Assign Monitor Layouts Monitor Layouts for <username Add New Users External Active Directory To Grant Access to Security Groups or Organization Units 2.Set Search By to Organizations (OU) or Security Groups Resources tab Manage Resources Customize View Manage Access Devices Manage Monitor Layout To Create a Data Center To Change a Data Center To Add Enclosures into a Data Center To Delete Enclosures from a Data Center To Delete a Data Center Policies Tab Steps: ●to a role (User and Roles > Manage resource roles) User and Roles > Manage users Create or Update a Policy View Effective Policy General Web Client Active Directory Auto Schedules Licensing Resource Capacity Consumption Report Resource Capacity Consumption Trend Report Resource Utilization Report Total Disabled Log Tab all Security Setting Up Smart Card Logon on the Access Device Configuring Session Time Limits for Remote Sessions Page Session Timers for Linux Resource Reservations (AKA Access Restrictions) Authenticate Before Allocation Authentication before Allocation Allow Expired Password A Firewall Rules Web Server Clients Resources SQL Server B Frequently Asked Questions Page Page Page Page Page C Registration Service Error Codes Page Page D Glossary Registration RDP Roaming profile Session Index