Troubleshooting (DVD)
If your product malfunctions, go through the check points below before contacting a Samsung authorized service centre.
Problem | Explanation/Solution | ||
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No power. | • Check whether the power cord is securely plugged into the power outlet. | ||
| • Did you press the | /I button of your DVD Recorder & VCR. | |
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The input is displayed | The DVD Recorder & VCR requires some time to initialize after it is turned on. | ||
If ‘Quick Recording’ function is set to on, the DVD Recorder & VCR will power on quickly, | |||
for a while when the | |||
power turns on. | which enables you to immediately record a desired channel. (see page 38) | ||
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Cannot record TV | • Check whether the power cord is securely plugged into the power outlet. | ||
programmes. | • Did you set the DVD Recorder & VCR programme settings correctly? | ||
| • Check the free space on your | ||
| • Check the antenna cable is connected. | ||
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Timer recording does | • Check the recording time, end time and current time settings again. | ||
not work properly. | • Recording will be canceled if the power is interrupted due to a power | ||
| failure or other reason during recording. | ||
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Cannot record. | • Check whether the disc is formatted. This product can record on | ||
| formatted discs only. | ||
| • Check whether your | ||
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I pressed the REC | Recording is available on | ||
button but there is | If a programme is copy protected, you cannot record it. | ||
no response. |
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I forgot the password | Press the PROG ( / | ) buttons of your DVD Recorder & VCR at the same time when the | |
for parental lock. | power is on, and then press the STANDBY/ON button. | ||
| All settings including password will revert to factory settings. | ||
| Do not use it if not absolutely required. | ||
| (Note that this function is available only when there is no disc inserted.) | ||
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Cannot play the disc. | • Check whether the disc is inserted correctly with the label facing up. | ||
| • Check the regional code of your DVD disc. | ||
| • This DVD Recorder & VCR cannot playback some types of disc. |
| • Are you watching a programme in slow or skip mode? | |
| If you are playing a programme at a speed other than normal speed, sound | |
| is not output. (except for forward search Playback (Fast 1) and you cannot also hear during | |
No sound. | scanning MPEG4 and VCD in all mode.) | |
• Check the connections and initial settings. | ||
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| • Check whether the disc is damaged. | |
| Clean up the disc, if necessary. | |
| • Check whether the disc is inserted correctly with the label facing up. | |
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