Troubleshooting (VCR)

Before contacting a Samsung authorized service centre, perform the following simple checks.

Problem

 

Explanation/Solution

 

 

 

 

No power

Check that the power plug is connected to a wall outlet.

 

Have you pressed the

/I button?

 

 

 

 

You cannot insert a video cassette

A video cassette can only be inserted with the window

 

 

side up and the safety tab facing you.

 

 

 

 

The television programme was not recorded

Check the DVD Recorder & VCR antenna connections.

 

• Is the DVD Recorder & VCR tuner properly set?

 

• Check if the safety tab is intact on the cassette.

 

 

 

Timer recording was unsuccessful

Re-check the recording start/stop time settings and the current time

 

• Check whether you inserted a tape which has enough time to record

 

 

 

No playback picture or the picture

Check to see if you are using a prerecorded tape.

is distorted

 

 

 

 

 

 

 

You cannot see normal broadcasts

Check the tuner/external setting. It should be on tuner.

 

• Check the TV antenna connections.

 

Noise bars or streaks on playback

Press the PROG/TRK

( / ) buttons to minimize this effect.

 

 

 

When the II button is pressed

A still picture may have “noise bars”, depending on the

during playback, the still picture

 

condition of the tape. Press the PROG/TRK

( / ) buttons

has severe “noise bar” streaks

 

during slow motion to minimize this effect.

 

 

 

 

Video Head Cleaning

If poor pictures appear on a variety of cassettes, the video

 

 

heads may need cleaning. This is not a common problem

 

 

and unless it appears, the heads should not be cleaned.

 

 

When cleaning the video heads, read all instructions

 

 

provided with the head cleaning cassette. Incorrect head

 

 

cleaning can permanently damage the video heads.

If you are unable to solve the problem after reading the above instructions, note:

The model and serial number on the rear of your DVD Recorder & VCRThe warranty informationA clear description of the problemThen contact your nearest SAMSUNG authorized service centre.

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