reference
Troubleshooting (DVD)
If your product malfunctions, go through the check points below before contacting a Samsung authorized service centre.
PROBLEM | EXPLANATION/SOLUTION | |
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No power. | • Check whether the power cord is securely plugged into the power outlet. | |
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| • Did you press the /I button of your DVD Recorder & VCR. | |
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The input is displayed for a while when the | The DVD Recorder & VCR requires some time to initialise after it is turned on. | |
power turns on. | ||
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Cannot record TV programmes. | • Check whether the power cord is securely plugged into the power outlet. | |
| • Did you set the DVD Recorder & VCR programme settings correctly? | |
| • Check the free space on your disc. | |
| • Check the antenna cable is connected. | |
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Timer recording does not work properly. | • Check the recording time, end time and current time settings again. | |
| • Recording will be canceled if the power is interrupted due to a power failure or other | |
| reason during recording. | |
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Cannot record. | • Check whether the disc is formatted. This product can record on formatted discs | |
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| only. | |
| • Check whether your disc has a sufficient free space. | |
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I pressed the REC button but there is no | If a programme is copy protected, you cannot record it. | |
response. | ||
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I forgot the password for parental lock. | Press the PROG (,/.) buttons on the front panel of your unit for more than 10 | |
| seconds with no disc, and then press the STANDBY/ON button. | |
| All settings including password will revert to factory settings. | |
| Do not use it if not absolutely required. | |
| (Note that this function is available only when there is no disc inserted.) | |
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Cannot play the disc. | • Check whether the disc is inserted correctly with the label facing up. | |
| • Check the regional code of your DVD disc. | |
| • This DVD Recorder & VCR cannot playback some types of disc. | |
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No sound. | • Are you watching a programme in slow or skip mode? If you are playing a | |
| programme at a speed other than normal speed, sound is not output. (But, you can | |
| hear sound during forward search (FF1) in | |
| • Check the connections and initial settings. | |
| • Check whether the disc is damaged. Clean up the disc, if necessary. | |
| • Check whether the disc is inserted correctly with the label facing up. | |
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