reference

Troubleshooting (DVD)

If your product malfunctions, go through the check points below before contacting a Samsung authorized service centre.

PROBLEM

EXPLANATION/SOLUTION

 

 

No power.

• Check whether the power cord is securely plugged into the power outlet.

 

 

• Did you press the /I button of your DVD Recorder & VCR.

 

 

The input is displayed for a while when the

The DVD Recorder & VCR requires some time to initialise after it is turned on.

power turns on.

 

 

 

Cannot record TV programmes.

• Check whether the power cord is securely plugged into the power outlet.

 

• Did you set the DVD Recorder & VCR programme settings correctly?

 

• Check the free space on your disc.

 

• Check the antenna cable is connected.

 

 

Timer recording does not work properly.

• Check the recording time, end time and current time settings again.

 

• Recording will be canceled if the power is interrupted due to a power failure or other

 

reason during recording.

 

 

Cannot record.

• Check whether the disc is formatted. This product can record on formatted discs

 

 

only.

 

• Check whether your disc has a sufficient free space.

 

 

I pressed the REC button but there is no

If a programme is copy protected, you cannot record it.

response.

 

 

 

I forgot the password for parental lock.

Press the PROG (,/.) buttons on the front panel of your unit for more than 10

 

seconds with no disc, and then press the STANDBY/ON button.

 

All settings including password will revert to factory settings.

 

Do not use it if not absolutely required.

 

(Note that this function is available only when there is no disc inserted.)

 

 

Cannot play the disc.

• Check whether the disc is inserted correctly with the label facing up.

 

• Check the regional code of your DVD disc.

 

• This DVD Recorder & VCR cannot playback some types of disc.

 

 

No sound.

• Are you watching a programme in slow or skip mode? If you are playing a

 

programme at a speed other than normal speed, sound is not output. (But, you can

 

hear sound during forward search (FF1) in DVD-VIDEO/DVD-RAM/±RW/±R)

 

• Check the connections and initial settings.

 

• Check whether the disc is damaged. Clean up the disc, if necessary.

 

• Check whether the disc is inserted correctly with the label facing up.

 

 

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Samsung DVD-VR370, DVD-VR375A user manual Troubleshooting DVD