FAQ

Please check the following if the USB connection malfunctions.

[Case 1] The camera power is off. Turn the camera power on.

[Case 2] USB Driver is not installed correctly.

Install the USB Driver correctly. Refer to page 106.

[Case 3] The USB cable is not connected or you are using a cable with an incorrect specification.

Use a USB cable with the correct specification.

[Case 4] The camera is not recognized by your PC.

Sometimes, the camera may appear under [Unknown Devices] in Device Manager.

Install the camera driver correctly.

Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.

[Case 5] There is an unexpected error during file transfer

Turn the camera power off and on again. Transfer the file again.

[Case 6]

How do I know my computer supports a USB Interface?

 

 

 

Check the USB port in your computer or keyboard.

 

 

 

Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000,

 

ME .XP.

 

 

 

 

 

 

Check [Universal Serial Bus controllers] in Device Manager. Do the following to

 

check [Universal Serial Bus controllers].

 

 

 

Win 98/ME

: Trace [Start

Settings

Control Panel

System

Device

 

 

Manager

Universal Serial Bus controllers].

 

 

Win 2000

: Trace [Start

Settings

Control Panel

System

Hardware

 

 

Device Manager Universal Serial Bus controllers].

 

Win XP

: Trace [Start

Control Panel Performance and Maintenance

 

 

System Hardware

Device Manager

Universal Serial Bus

 

 

controllers].

 

 

 

 

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Samsung EC-A55WZSBB/E1, EC-A55WZBBA/E1, EC-A55WZSBA/US, EC-A55WZSBA/E1, EC-A55WZSAA manual Me .Xp